Construct, maintain, and coach execution of branch operations playbook
Identify, validate, and coach best practices as well as improvement opportunities within area of responsibility
Collaborate with local VP Operations to direct and prioritize support efforts
Understand and coach branch leaders on complex relationships between day to day actions and key performance indicators leading to creation of long term value
Stay connected with and promote visibility of barriers to performance/improvement encountered at branch level
Extensive branch operations experience required
Execute and coach change management techniques for situations with influence but not full authority
Leads, manages, and strategically directs the project management department activities for assigned functional areas
Partners with business leaders to identify short and long-term projects to be undertaken; directs needs analysis in collaboration with business leaders to determine project timelines; oversees analysis, project identification, design, budget, communication, and integration; approves business workflow and project design
Directs the assessment of business needs, Project Manager capabilities and available project budgets
Secures senior leadership sponsorship of projects and approval of objectives; keeps business leadership apprised of project status and developments; monitors project success measures and understands the status of specific projects and assignments
Develops, leads, and motivates project management staff; sets goals in training and development, performance, and career planning
Formulates annual operational and financial budgets as they relate to unit objectives
Coaches and mentors Project Management Managers and Project Managers; delegates project assignments based on availability, ability, and developmental needs; provides developmental feedback to team members; coaches other Project Managers in managing teams
Requirements
Education, Licenses, Certifications
College, university, or equivalent degree required.
Green Belt certification required.
Experience
Significant experience, including managerial and budgetary experience, required.
Broad business knowledge required.
Skills
Issue Management - Maintains a cross-functional, cross-organizational project issues list, with appropriate prioritization based on the issue's level of importance. Drives appropriate and timely resolution and approval of changes to the project plan. Trains and/or mentors others in Change and Issue Management.
Scope Management - Solicits and organizes customer requirements (Voice of the Customer), and tracks the status of project deliverables. Proficiently uses a Value Package Profile (VPP) or other appropriate scope-defining document, and proactively manages change. Manages the connections between multiple levels of scope detail in related additional documents (e.g. Tech Profiles or equivalent documents). Trains and/or mentors others in scope management.
Schedule Management - Manages complex schedules integrating multiple sub-projects. Coaches 'should mapping' sessions, and/or has an advanced level of proficiency with schedule management tools. Trains and/or mentors others in schedule management.
Resource Plan Management - Develops, manages, and coordinates cross-functional, cross-organizational resource plans for a portfolio, program, and/or project. Knows the right level of detail needed to complete the processes and use the tools effectively. Trains and/or mentors others in Resource Management.
Stakeholder Management And Communication - Identifies, engages and manages stakeholders at many levels of the company and across many functions and across boundaries (geography/cultures/plants/suppliers) on high impact, cross-functional or multi-year initiatives on a project, program or groups of projects and programs. Overcomes obstacles and resistance among stakeholders. Effectively stratifies stakeholder needs and creates and executes communications plans to fit the unique needs of each type of stakeholder. Trains and/or mentors others in stakeholder management.
Business Planning/Strategy - Performs business planning & strategic analysis at an advanced level in a wide range of situations with a broad business knowledge (customers, products, macro economic trends). Negotiates with partners and others.
Cross-Functional Knowledge - Understands the detailed work in multiple cross-functional areas. Trains and/or mentors this skill.
Project Risk Management - Leads complex or large project teams in the development of a project FMEA and/or 9-box project risk summary, and identifies and manages the actions to mitigate the risk. Trains and/or mentors other in this skill.
Compensation And Benefits
Compensation: Base salary commensurate with experience.
Benefits: Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.
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