Identifies and develops new collaboration sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Responsible for the implementation of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.
Essential Duties
Develops and manages relationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.
Identifies, bids on, negotiates, and closes new collaboration sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.
Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services.
Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.
Provides input to sales management about trends and changes taking place within the customer's organization, and makes recommendations about future courses of action necessary of the company towards improving its position with the customer.
Basic Qualifications
Minimum skills required to perform in this role.
High School Diploma or GED and 6 years of relevant job experience with similar essential duties.
Preferred Education, Skills And Experience
Education and Experience
Experience:
7+ yrs
Education Level:
Bachelor's Degree
Field Of Study:
Business, Marketing/Sales, or similar
A combination of education and experience is acceptable:
Yes
Attention to detail with good organizational capabilities.
Ability to prioritize with good time management skills.
Knowledge, Skills or Abilities
7+ years of industry sales experience.
Experience with Salesforce.com preferred.
Experience in collaboration sales and technology.
Experience in strategic, technical, and business communications application sales.
Strong communication skills and proficiency in selling to the close.
Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.
Proficient in MS office products: Outlook, Word, Excel and PowerPoint.
This position is for our Enhanced Voice Services Overlay Team, selling traditional UCC / Collaboration, Voice Complete, and Contact Center Services. Supporting both the local geographical market and across our Midwest region, this role will act as the account team's SME for all things Voice.
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