Job Description
With its reputation for innovation and award-winning products and service, Prudential Annuities is a growing and dynamic organization. As Director of Process Management for the Annuities PMO, this position offers a challenging and high profile opportunity to lead a team and collaborate with internal and external business partners to achieve Prudential Annuities' and the enterprises goals and objectives.
Oversees and directs the planning and implementation of multiple projects/programs across the organization. Manages a staff of Project Managers functionally and may manage other Prudential employees relative to various projects. Responsible for business requirements, allocation and coordination of resources, budget planning, user training, development of innovative solutions, and reporting/tracking project results to senior management. Individual interacts with cross business groups and senior management on projects that have significant impact enterprise-wide. Incumbent must possess project and program management skills.
Primary responsibilities include:
Treat talent as a strategic differentiator, and take personal ownership for attracting, engaging, developing, retaining, and actively managing a diverse talent pool for the organization
Personally invest in the career success of employees
Develop employees through mentoring and by establishing and managing to annual individual objectives and development plans
Continually build relationships throughout the Annuities organization and the Prudential Enterprise
Contribute to continuous improvement of the Project Management Office Methodology and supporting procedures to strengthen project execution and risk management
Determine, manage and scale department capacity according to current and anticipated staffing demand
Desired Skills and Experience
Strategic thinker with proven track record in implementing change
Ability to identify and break down complex business problems and develop recommendations
Exceptional verbal and written communication/presentation skills
Strong influence and business relationship management skills
Solid understanding of continuous improvement and ability to effect change
Skilled at resolving conflict and negotiating effectively and tactfully
5+ years experience managing increasingly complex business and/or technology projects
Experience managing Project Managers in a PMO environment ideal
Knowledge of investments and/or life insurance products ideal
PMBOK and SDLC proficiency required
Bachelors degree required
Microsoft Office (Excel, Word, PowerPoint, Visio) proficiency required. Microsoft Project proficiency required; specifically project plan development, management and reporting
Home internet access is required
Travel Required - 10% - 25% of time (CT, PA)