As a Communications Consultant Director, you will be responsible for providing communication-consulting services to VALIC’s strategic clients. You will work closely with members of the Relationship Management and Marketing Strategy to deliver best-in-class participant communication and education programs designed to meet our client’s retirement plan goals and objectives. You will report the Vice President, Institutional Marketing.
Primary Responsibilities
• Conceptualize and develop content for Communication and Education plans for VALIC Group Retirement clients.
• Collaborate with Project Management team, internal strategy and other departments (Product, Compliance, etc.) to promote company initiatives and ensure an integrated communications approach.
• Ability to work multiple projects with tight deadlines in a fast-paced, changing environment
• Write creative briefs for campaigns or complex projects.
• Provide strong project management include execute project plans, manage projects “end-to-end” by managing all resources to ensure the deadlines and client deliverables are met, prepare for engagement reviews and quality assurance procedures, and ensure documents are complete, current and stored appropriately.
• Provide consultative direction on client deliverables as required for communications projects, including the customization of materials.
• Coordinate team resources within Marketing Strategy and other internal and external partners to deliver on all aspects of an integrated communication and education plan for client relationships
• Develop, execute, and monitor participant communication and education projects including print, web, and multi-media while ensuring an efficient process and overall effectiveness of communications
• Analyze participant behavior and educational needs to propose best practice solutions and/or custom solutions
• Analyze plan-specific materials to develop knowledge of each client’s plan provisions and educate business partners as appropriate
• Deliver engaging and effective presentations which demonstrate and differentiate VALIC’s communication and education capabilities
• Keep abreast of emerging trends in communications and modify Institutional Marketing’s approach, as necessary, to remain competitive while meeting our client’s needs.
• Assist in managing the work of communication consultant t team members, by setting priorities, delegating responsibilities, reporting, tracking, and maintaining deadlines.
Position Requirements
Ideal Candidate Profile
• BA/BS required
• 5+ years’ experience in employee benefits communications and/or financial services strongly preferred
• 5+ years’ communications consulting experience preferred
• Ability to manage long-term communications projects, as well as quick turn-around assignments
• Ability to analyze business strategies and develop communications plans and programs to meet customer needs.
• High-level verbal and written communications skills necessary to consult on communication planning with all management levels and to direct development of marketing materials with project team
• Must have the ability to prepare and deliver verbal presentations
• Demonstrated ability in financial services/retirement services marketing
• Operate well in a team environment and independently with minimal supervision required
• Ability to articulate complex situations simply and in an engaging style
• Outstanding project management skills and ability to deliver projects on schedule
• Advanced interpersonal skills, including conflict resolution, relationship building and negotiation
Travel: Yes, up to 25%
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