Director Cash Solutions Raymond James Tampa

Job Description
Under general direction with a high level of autonomy, uses knowledge and skills obtained through education and experience to manage PCG cash products. Manage third party vendors and resources from multiple departments. Support in achieving a superior customer experience, product adoption and usage goals, competitive positioning of services/products, achieving operational excellence and ensuring regulatory compliance. Compiles comprehensive reports and prepares packages for senior management and executives. Influences strategic direction, develops tactical plans and completes difficult assignments with some latitude for un-reviewed actions or decisions. Regular contact with management and other internal customers is required to provide comprehensive solutions to complex problems or needs. Essential Duties and Responsibilities: • Manages the PCG Cash Solutions products.• Maintain subject matter expertise and provide support on all bank deposit, cash management, credit card, and other financial products, including competitive positioning, best in class user experience, top competitors etc.• Manage bank contracts including monthly correspondence with banks to meet contractual obligations

• Develop and maintain relationships with Financial Advisors by responding to inquiries and monitoring client feedback.• Develop objectives and determines method of gathering data for market research.• Provides pricing and product refinement recommendations to management based upon market research, analysis, and knowledge in an effort to improve competitive position of bank deposit and cash management products.• Collaborate with vendors, product managers and stakeholders to support initiatives.• Create management presentations and prepare governance reporting and routine status reporting and KPIs.• Ensure the accuracy of the Potential FDIC Exposure Report and collaborates with the FDIC for proposed solutions.• Coordinates resolutions for issues that arise from daily settlements and operational issues for all cash products and services including but not limited to the Bank Deposit Program, Capital Access, credit cards and other strategic programs.• Document policy and procedures and adherence to required documentation.• Maintains frequent and regular communication with various business units to discuss any changes in business practices, contracts or agreements or new business items that may impact Cash Solutions, including its impact on financial or regulatory reporting, including disclosure items, for the business unit as required.• Plans, assigns, monitors and manages the work of the PCG Cash Solutions Department.• Provides leadership, oversight and administration of Cash Sweeps.• Acts as a team lead by coaching and mentoring associatesand identifying training needs.• Performs other duties and responsibilities as assigned.

Qualifications

:
Knowledge, Skills, and Abilities:
Knowledge of:
• Company’s working structure, policies, mission and strategies.• Financial products and services.• Cash management products and services.• FDIC and application to client inquiries.• Sarbanes Oxley compliance regulations.• General ledger systems and financial statements.• Advanced regulatory requirements, practices and procedures including SEC, FINRA, and FRB.• Advanced principles of finance and banking.• Coordinating across all business units to understand business needs and drive education on PCG Cash products.• Advance knowledge of Microsoft Word, Excel, PowerPoint, SharePoint, and Vizio. Skill in:
• Establishing working relationships with the business unit(s) represented.• Performing market research, developing product specifications and incorporating requirements into planning processes.• Analyzing and presenting research results.• Identifying and explaining trends.• Managing the dissemination of product communications.• Identifying information needed to analyze financial information.• Managing third party vendors.• Preparing executive management reports.• Interpreting and applying process policies and procedures.• Establishing departmental objectives.• Promoting effective coordination between business unit and other functional areas.• Identifying trends and implementing appropriate corrective action.• Operating standard office equipment and using required software application to produce correspondence, reports, electronic communication, and spreadsheets. Ability to:
• Identify training needs and develop subordinates.• Establish and communicate clear directions and priorities.• Establish and maintain effective working relationships at all levels of the organization.• Use appropriate interpersonal styles and communicate effectively and professionally, both orally and in writing, with all organizational levels, including senior management, to accomplish objectives.• Gather, organize, and evaluate information.• Prioritize, determine tasks and resources, schedule, and leverage resources in order to stay focused and meet or exceed deadlines.• Develop solutions that address meaningful issues for the business unit(s) represented. Ability to clearly articulate the business unit(s)’ priorities, opportunities and issues.• Take action to meet customer needs and concerns.• Work independently, make non-routine decisions and resolve problems.• Communicate time frames, gather appropriate information, and evaluate results.• Understand and educate customers while building collaborative relationships. Educational/Previous Experience Requirements:
• Bachelor’s Degree (B.A.) in Finance, Accounting, or related field and a minimum of ten (10) years of financial services experience, including a minimum of five (5) cash management/treasury management/business development experience within Wealth Management.~or~• Any equivalent combination of experience, education, and/or training approved by Human Resources.