Director - Gaming - Spirit Mountain Casino - Grand Ronde

Job description
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by this position. Employee(s) may be required to perform position-related tasks other than those specifically listed in this description.

Essential Job Functions

• Directs and supervises overall operations of Slot, Table Games, Poker, Keno/Bingo and Arcade/Playworld departments; ensures guest service needs are met, and complimentary expenses and departmental efficiency is maintained on a daily basis.

• Monitors and enhances revenue productivity of gaming departments and initiates cost controls to meet budget projections.
• Reviews, monitors, analyzes and makes recommendations for the operational activities within each department that include inventory levels, market trends, promotions, equipment performance, quality of product, production methods, and popularity of games.
• Ensures that Grand Ronde Gaming Commission regulations are strictly enforced.
• Develops and enforces policies and procedures to protect the assets of the Casino.
• Develops, mentors, and trains department managers for long-term growth and success in the areas of guest service, employee relations, employee training, financial expertise and analysis.
• Offers gaming operations insight, expertise, and clarification pertaining to gaming operations to the Casino’s Board of Directors.
• Performs regular financial reviews of Slot, Table Games, Poker, Keno/Bingo and Arcade/Playworld departments, using the budget, operating statements, daily revenue reports and other analytical resources.

Spirit Mountain Standards

• Delivers Spirit Mountain’s Spirit of Excellence by consistently modeling attitudes and behaviors in alignment with SMGI’s Pride Values, Brand Promise and Business Vision.
• Learns comprehends and complies with all Company and departmental policies and procedures, MICS, gaming regulations and Regulation Chapter 5 requirements.
• Follows all Corporate and departmental safety policies and procedures.

Supervisory Responsibilities

• Provides overall direction, coordination and evaluation of all employees within the department(s).
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws and in alignment with SMGI’s Pride Values, Brand Promise and Business Vision.
• Interviews, hires, trains, and separates employees.
• Plans, assigns, and directs work, appraises performance, rewards and disciplines employees; addresses complaints and resolves problems for employees as well as guests.

Required Knowledge Of

• Practices, procedures, and processes related to Casino gaming operations.
• Methods and techniques of strategic thinking and planning.
• Financial analysis and projection techniques.
• Budget control and revenue projections.
• Supervisory principles, practices and methods.
• Computer hardware and software applications.

Required Skill In

• Reviewing and analyzing a variety of financial records and reports.
• Making effective decisions based on complex financial and operational information.
• Developing, implementing and evaluating operational policies and procedures.
• Analyzing and resolving problems and issues arising from Casino programs, services, and functions.
• Monitoring and providing guest service.
• Supervising, leading, and delegating tasks and authority.
• Operating computer hardware and software applications.
• Communicating both orally and in writing.
• Establishing and maintaining effective working relationships with others.
• Ensuring efficiency, effectiveness and compliance of overall complimentary guidelines.

Education, Experience, Licenses, Registrations, And Certifications

• Bachelor’s Degree in business, marketing or a related field, and seven (7) years Casino gaming management experience, including a minimum of 5 years slot management experience, or equivalent combination of education, training and experience.
• Slot management experience at a property with 1000+ slot machines strongly preferred. .
• Primary Management Official (PMO) security gaming license issued by the Grand Ronde Gaming Commission.
• Must be at least 21 years of age.

Environmental Factors And Conditions/Physical Requirements

• Work is performed in an office and Casino work environment, occasionally exposed to tobacco smoke and loud noise.
• Work is normally subject to standing, walking, bending, reaching, kneeling and occasional lifting up to 25 pounds.

Equipment And Tools Utilized

• Equipment utilized includes personal computer, standard office equipment, telephone, audio/video equipment, two-way radio, and department vehicles.

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