Senior Director - Financial Systems Technology - Expedia, Inc. - Bellevue

Job description

The Financial and Core Transactional Services team is looking for a talented innovator to lead the delivery of the next generation Financial Systems platform for Expedia, Inc. We are focused on "Revolutionizing Travel," using technology to manage transactions at a very large scale. You will be instrumental in enabling global Expedia brands to book products across different lines of business, while continuously raising the bar on our operational excellence and product engineering practices. Bring your passion for solving complex engineering problems, product development, data-driven analysis and decision-making, and be a part of our success.

Overview:
The Sr. Director, Financial Systems Technology is a thought-leader in the Financial and Core Transaction Systems organization within Expedia's eCommerce Platform Technology team. You will be responsible for delivering comprehensive ERP solutions across Expedia's brands and product lines. In this role, you will oversee the working relationship between the ERP/Financial Systems team, Finance, Accounting, and business units across the company. You will define and execute on the vision and strategies that enable us to scale our financial systems to meet the growing demands of the business. You will lead engineering and operations, and work collaboratively with Product and Program management teams, stakeholders, and business leaders to develop effective, transparent, cohesive, and high quality technologies and processes.
You will draw upon deep business acumen, exemplary critical thinking and problem solving skills, and a passion for creating timely, reliable and scalable solutions. You must be creative, innovative, open to new challenges, good at multi-tasking, a great team player, and self-directed.
You can successfully build and lead a cross-functional team in a fast paced, agile environment. You will implement an agile product development approach to yield a rapid delivery cycle and high-quality end products. You will manage strategic partnerships with various technology and business teams.

Responsibilities:
• Build and lead a geographically distributed team of highly talented engineers, analysts, and managers.
• Understand the industry and product related landscapes, voice of the customer feedback and end user inputs. Proactively work with Product Management and business owners to define strategy and vision. Integrate research and market analysis into product requirements to enhance client satisfaction.
• Develop the strategy and plan to significantly improve the quality and delivery timeline of products. Execute against a product roadmap that aligns with business goals and objectives.
• Define and analyze technology and operational metrics that inform the quality of the systems; manage technical metrics and reporting.
• Define and analyze business metrics that inform the success of products. Measure feature success metrics post ship and feed learning back to the team and the business.
• Address bottlenecks, provide escalation management, anticipate and make tradeoffs, balance the business needs versus technical constraints, and encourage risk-taking behavior to maximize business benefit.
• Develop a global tier-2 support model for Financial Systems.
• Challenge status quo and drive creativity, innovation and operational excellence.
• Participate in annual talent, performance and compensation review cycles combined with establishing a mentoring plan for all team members.

Work Experience and Education Guidelines:
• 8+ years of ERP software development experience in an enterprise environment.
• 7+ years experience managing leaders and a global team in software delivery or product development.
• Bachelors or masters in computer science or a related field, or a technology focused business degree such as Management Information Systems, or a technology focused MBA.
• Proven track record of developing and implementing winning technology strategies within a large, complex organization.

Qualifications:
• Ability to lead cross-functional team in a fast-paced, agile environment
• Collaborative, yet influential; a strong negotiator who speaks with conviction while also willing to flex and compromise in order to create the best solution for the customers' and business's needs
• Excellent communication skills and the ability to interact and build trust with all levels of employees and management.
• Strong business acumen and problem-solving skills
• Able to effectively manage multiple product lines while remaining quality-focused. Raises the technical, product, and quality bar.
• A passion for data, with great quantitative skills. Fully comfortable with financial and operational metrics, and the related analysis.
• Excellent understanding of development and testing concepts, and SDLC methodologies
• Excellent understanding of object oriented programming and continuous delivery principles.
• A visionary who sees the "bigger picture"
• Ability to lead a rigorous, top down and hypothesis driven approach to analysis, combined with ability to perform in-depth bottom up analysis when needed.

Core Competencies:
• Excellent communication, relationship and engagement skills.
• Focus on the customer; Celebrates the success of others in the business.
• High energy and a positive outlook.
• The ability to develop and own a point of view about your technology, products, and services.
• An entrepreneurial spirit with the ability to drive innovation independently.
• A passion to make things better at every opportunity.
• The ability to credibly coordinate between technical teams and business stakeholders.
• The ideal candidate will have several years of large, ecommerce experience and hands-on experience with distributed systems, service oriented architectures, high-throughput, low-latency, mission-critical systems.

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