Director - FPCMS Program Management - Fidelity Investments - Westlake

Job description

As the Director of Fidelity Pricing and Cash Management (FPCMS) Program Management in the Enterprise Program Management Office (ePMO), you will lead the effort to drive delivery excellence across the organization for both business and technology change initiatives. The Director of FPCMS Program Management reports directly to the Vice President, head of the ePMO and will oversee a growing staff of 4.


Primary Responsibilities
The Director of FPCMS Program Management will have extensive experience with Lean Agile principles and delivery techniques for Information Technology and business transformation initiatives. Primary responsibilities include but are not limited to:

Program Planning & Governance - Responsible for establishing a Program Management Center of Excellence via tools and best practice to enable consistency and predictability of value delivery
Develop program governance framework
Formalize communications and stakeholder partnerships
Continuously improve the end to end delivery process
Partner with the corporate offshore Vendor Management Office to represent the needs of FPCMS

Talent Management and Development - Drives continuous improvement in the program management leadership capability of the organization by leading a team of Program Management professionals that are executing business critical initiatives
Develop and implement a system to evaluate the skill, experience, and professional development needs of all staff
Implement a professional development program to address employee experience and skill gaps
Work with staff to develop objective performance measurements across all sites, to ensure consistent, high-quality evaluation and goal setting for all employees
Instill a sense of accountability among team members by modeling tight oversight of individual and organization performance standards
Recruit, hire, and oversee training and orientation of all staff members

Program Performance Management – Ensure programs meet organizational goals and requirements. Monitor program level factors that provide a comprehensive view of program health. Present project risks and interdependencies to help decision makers effectively spot resource conflicts and re-sequence or re-scope projects if necessary

Desired Skills and Experience
Education and Experience
Minimum Bachelor’s degree in related area, MA preferred
At least 10 years of experience with three of those in a team management role
3+ years’ experience within Agile teams
Financial Services experience a plus
Must be willing to travel up to 25%
Experience having worked with a high-performance, collaborative, constructive peer group
Strength in hiring, recruiting, managing, developing, coaching, and retaining individuals and teams, empowering them to elevate their levels of responsibility, span-of-control and performance
Deep understanding of human resources, employee performance improvement plans, and corrective action policies
Demonstrated success developing and evaluating program models, and selecting and successfully operationalizing innovative programs

Skills and Knowledge
Strong communication skills in written presentations, internal communications and the leadership of cross-functional meetings
Strong interpersonal skills with the ability to build productive, collaborative relationships across a broad array of functional areas; strong team player
Exceptional attention to detail
Operates with a “can-do” attitude despite uncertainties and business flux
Ability to assess audience needs and identify/coordinate team resources to solve a variety of problems
Strong organizational skills related to managing multiple tasks/resources and meeting deadline
Presents him / herself with polish and poise

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