Director - Americas Sales Operations - VMware - Boston

Job description
Director, Americas Sales Operations

VMware is seeking a highly motivated individual who can take a highly complex enterprise level sales operation with multiple programs, interrelated work stream, and different stakeholders and manage it holistically.

Success criteria/metrics for this role will include:

• Account growth



• Achieving revenue targets for delivered revenue

• Billable utilization

• Success delivery of the project portfolio

• Customer satisfaction

• Being a trusted advisor to the practice, PMO & account teams

• Providing thought leadership

Responsibilities:

• Owns the forecast for the assigned opportunities

• On-going opportunity identification

• Delivery partner management

• Resource planning across assigned projects

• Deal reviews

• Liaison with sales account managers

• Status calls with accounts managers who have in-flight projects

• Contributing to Best Practices

• Collecting IP produced during project delivery

• Managing customers, VMware consultants, external partners and project managers

• Escalation of technical and commercial issues

• Rolled up portfolio level reporting

• Define and manage overall project risks and take corrective action in a proactive manner to mitigate those risks

• Provide clear and timely communication regarding the status of the portfolio – schedule, budget, progress to date, risks etc. - to relevant stakeholders

• Engage with Sales and Account teams to identify/drive account growth opportunities

• Drive continuous improvement of project processes – methodology, templates, best practices etc. based on lessons learned from projects

Requirements:

• Strong consulting background: 3+ years in a management consulting firm; or

• Strong sales operations or sales finance background: 5+ years in an enterprise sales organization

• Cross-functional influence, relationship building, and project management skills toward a broad constituency ranging from peer work groups and channel partners

• Great team player: Willing to take leadership role in driving initiatives, working across organizations, and structuring approaches to new opportunities

• MBA is a plus

• Based on Boston is a strong preference

• Limited travel (10-20%)

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