Director - Program Management Office, Product & Technology - Sabre - Grapevine

Job description
What happens when you combine technology with travel? Sabre! Did you know that cutting-edge technology is used at Sabre by more than 1 billion people around the globe? Did you know that Sabre processes approximately 85,000 transactions per second for the largest industry in the world - travel and tourism? Now that we have your attention, Sabre is an innovative technology company that leads the travel industry by helping our customers (and employees) succeed. We are looking for forward-thinking, creative people who take ownership of results and make things happen. If this sounds like you, consider joining our team.

Description:
Reporting directly to the Senior Vice president of Strategy, Planning & Operations, this strategic role has responsibility to lead the centralized technology program management office (PMO) in the Product & Technology organization. This leader will play a key role in P&T’s quest for innovation, quality and speed to market and a goal to enhance transparency, predictability and consistency in delivery and execution of committed plans. Specifically, the position will be accountable for the P&T
Plan of Record (PoR), POR change control processes, the centralized estimation practice, project governance, project management standards, and, in conjunction with the strategy and planning team, centralized reporting of key initiatives.

Additionally, the role will have primary ownership for establishing appropriate review cadence for both the portfolio and the IT PoR with P&T and business leaders. The role has responsibility to define, implement and evolve uniform project management standards for P&T, working in close collaboration with various PMO leaders and thought leaders, including implementation and operation of standards and driving consistent adoption of Product Life Cycle (PLC) gates, artifacts and processes. The role will also formulate an appropriate governance framework to apply best practice project oversight, risk management and change control processes from initiation to release.

Responsibilities
• Primary responsibility for the overall Plan of Record (POR) reporting. Includes change control process
• Develop, maintain and evolve Project Management standards to be applied to all P&T projects and ensure best practices are shared across the PMO community across all BUs.
• Establish standard reports for key P&T projects and programs
• Lead and provide guidance to the PMO teams by bringing them together regularly to maintain alignment and continuous improvement to the Project management practice.
• Over time, Directly manage centralized PMO staff and be responsible for their supervision, career development, training, and coaching
• Ensure P&T teams adhere to product lifecycle including utilization of standard gates, artifacts and processes.
• Represent PMO teams in senior executive forums and ensure transparency in execution, risks and challenges are being addressed.
• Leverage the PMO community more broadly to support P&T objectives and initiatives.
• In conjunction with PLC team, Build and staff a central Estimation team and implement and operate new process and tools, working closely with the product development leaders and teams.
• Ensure that reporting is timely and accurate, and that staffing plans and assignments are aligned with the demand pipeline
• Coordinate with the Product Lifecycle initiative to drive adoption of processes, policies and practices in support of the PLC implementation
• Partner with the Product & Technology Strategy and Planning department to enable Project and Portfolio Management and long-range and strategic planning processes for and output from the Product & Technology division

Desired Skills and Experience
Minimum Qualifications
• BA/BS degree in business, computer science, or similar field or equivalent work experience
• Six Sigma
• 8-10 years of experience in program/project management and cross-organizational leadership roles
• PMI/PMP certification or equivalent
• Proven ability to champion change and implement best practices across large cross functional organizations
• Experience successfully planning and executing large programs
• Outstanding written and verbal communication skills and experience collaborating with executives and staff across a large organization

Preferred Qualifications
• BA/BS degree in business, computer science, or similar field or equivalent work experience as well as a Master’s degree in Computer science or an MBA
• 8-10 years of experience in program/project management and cross-organizational leadership roles
• Proven ability to champion change and implement best practices across large cross functional organizations
• Proven track record in establishing and driving adoption of standards, methods and processes in distributed organization
• Experience successfully planning and executing large programs
• Outstanding written and verbal communication skills and experience collaborating with executives and staff across a large organization
• Ability to create effective relationships, influence and collaborate internally and externally at all organization levels

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