Director - Revenue Operations - SugarCRM - Cupertino

Job description
The Company is seeking a skilled team leader to handle our worldwide order to cash operations, including order review, invoicing, collections, revenue recognition, and sales compensation. Reporting to the CFO, this position will work collaboratively with other departments to drive improvements, enhance internal controls, and streamline operations to support the Company’s continued growth.
Responsibilities:
Lead the operational activities required to accept orders, invoice customers, record revenue, collect receivables, and compensate the sales force
Review orders and contracts, ensuring that all required documentation is present and in compliance with company policies
Calculate and record revenue in compliance with GAAP
Calculate and record sales compensation expense, provide related reporting to the sales force, and respond to questions

Perform monthly close activities, including preparation of journal entries and account reconciliations for AR, Deferred Revenue, Accrued Commissions, and related accounts
Ensure consistent, appropriate collections efforts, and alert other departments as needed to assist with resolution of issues or disputes
Become the in-house expert on the order to cash process; document procedures and work with other functions to identify and implement improvements
Interact with various business partners including FP&A, Sales, Sales Operations and Professional Services on a wide variety of topics
Draft and communicate accounting policies related to revenue, and manage external auditors with regard to revenue related matters
Manage, train, and develop one to two team members
Prepare reports and analysis of key revenue related metrics

Desired Skills and Experience
Prior experience at a software or SAAS company required
Outstanding oral and written communication skills and ability to present material in a clear, confident manner to senior executives
Strong business acumen and judgment
Organized, focused, and detail oriented with the ability to multi-task in a fast-paced, constantly changing environment
Experience with NetSuite ERP a strong plus
Education:
B.S. in Business, Finance, Accounting, or related field
CPA and/or MBA a plus

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