Director - Residential Lending Operations - Fremont Bank - San Francisco

Job description
Fremont Bank founded in 1964, one of the oldest independently owned and managed banks in the Bay Area; and voted one of the Top Workplaces 2014, has an immediate opening for a Director, Residential Lending Operations in Livermore, CA.
Position Overview:
Responsible for planning, organizing and directing the department’s operations staff including production planning and workflow analysis. Directs the daily operations of Retail Processing, Booking, Document Review, Funding, Prior to Fund/Ship and In-House Notaries. The position maintains a commitment to provide quality customer service and represent a positive and professional manner to Fremont Bank clients by overseeing the mortgage operations from Processing to Notary staff to ensure accuracy and expediency. Ensure conformity to corporate policy and compliance with regulatory and reporting requirements of all mortgage loan activities. Responsible for compliance with federal, state and FDIC regulations and laws and secondary market guidelines. Responsible for innovations and improved productivity for loan originations.

Directs activities of the Mortgage Lending staff by ensuring loan files are being originated and closed/booked in compliance with established procedures and with regulations and laws; monitor weekly pipeline to ensure loans are being processed without undue delay
Provide direction to Processing Manager, Booking Manager, Document Review Manager, Funding Manager and Notary Manager on loan policy interpretation and application; interact with clients to resolve complex lending issues; recommend changes to lending policy as needed
Provide feedback to origination staff on loan exceptions and implement procedures to minimize further exceptions
Responsible for evaluating workflow, turnaround times, staffing levels, relationships with other departments and implementing innovations to make improvements in all areas
Manage mortgage lending pipeline to monitor and reduce turnaround times.
Present various production reports to Senior Management on a daily/weekly basis
Analyze weekly processing, booking, document review and funding reports to monitor workflow in LOS
Monitor the workflow of the Processing, Booking, Document Review, Funding and Notary staff and determine critical areas and resolve problems as they arise and determine proper staff coverage levels
Accountable for the accuracy of various monthly and quarterly reports as directed by the VP, Residential Lending Operations
Responsible for development and implementation of consistent policies and procedures from RESPA to Funding
Consistently meet with various departments such as Sales, Loan Servicing, Secondary Marketing, Appraisal, Marketing, Product Development and Finance regarding changes in work/process flow in Residential Lending
Responsible for providing weekly update on closing operations to the VP of Lending
Responsible for creating reports for various Business Units and score cards – Residential Lending Report card based on performance, loan breakdown, pipeline, etc.
Other projects as assigned by Senior Management
Provides direction and professional support to any subordinate, management or employees.
Ensures department(s) organization relative to staffing levels, efficiency, and adherence to policy and procedures
Identifies training needs, initiates development of subordinates, and recommends effective personnel action
Responsible for evaluating the performance of unit managers
Maintains appropriate communications within area of responsibility
Keeps associates informed as to company/department plans and progress
Conduct weekly staff meetings with all unit managers regarding performance, productivity standards, issues and concerns
Interfaces with other agencies, investors regarding outside communication (FDIC, FHLMC, FNMA, FHLB, E*Trade, Internal Audit) to maintain favorable audits and efficient operations
On an ongoing basis, monitor and evaluate the department progress in attaining established goals. Evaluate the progress in relation to the goals and recommend corrective action as needed to ensure their achievement.
Maintains current knowledge of policies and procedures, internal controls, and complex laws and regulations that impact the Bank, and recommend changes as needed
Responsible for preparing the annual budget forecast for Residential Lending (1st and 2nd Mortgages)
Responsible for analyzing the income/expense accounts and reporting/explaining the variances to the Finance Department on a monthly basis
Ensure all invoices pertaining to Loan Origination are reviewed, approved and submitted to Finance in a timely manner

Desired Skills and Experience

Bachelor’s Degree in Business, Management, Human Relations or related field
Minimum of ten years’ recent experience in managing a large real estate department or company in a Director/Residential Lending Loan Origination position, including solid experience for loans sold in the secondary market
Proven superior interpersonal and communication skills
Demonstrated knowledge in compliance and federal regulation issues for overall real estate lending functions
Proven commitment to client satisfaction
Strong management, leadership, coaching and mentoring skills to effectively develop, challenge and motivate staff
Expertise in the use of ITI (loan servicing system) or other loan servicing platform
Must possess excellent organizational, communication, writing and customer service skills
Excellent management skills/principles and people skills, as well as knowledge and ability to motivate personnel in order to balance staffing strength with profitability and growth
Working knowledge of Credit Law, FDIC rules and regulations, FHLMC, FNMA, FHLB, RFC and other investor guidelines
Demonstrated ability to operate a computer with Windows 2000, Word, Excel, PowerPoint, Visio and Outlook
Expertise in the use of Accelerator (LOS) or other loan originating system(s)
Must have excellent analytical and problem solving skills including the ability to research and prepare budgetary proposals and perform cost/benefit analysis for products, services or complex projects
Sound knowledge of banking regulations and laws
Prior management level real estate lending experience with a bank (preferably $2B and up in assets)
Knowledge of Real Estate Laws in NV, OR, AZ and other states in the US preferred
Experience in Real Estate Loan Servicing and Quality Control preferred
Experience with Empower (loan originating system)

Enter your email address:

Refer This Job To Your Friends And Help Them To Find Jobs!