Director - Project Management - Organic - San Francisco

Job description
Position Summary
The Director, Delivery Management is responsible for the successful delivery of large-scale client engagements and/or multiple smaller engagements for a single client. The Director, Delivery Management is often the primary client contact as well as the Organic team leader, which requires the ability to effectively balance longer-term strategic issues with day-to-day tactical project issues.


This is a detail oriented role that requires superior project management skills, flexibility, resiliency and the ability to manage client expectations through proactive communication, status reporting and scope management. The Director, Delivery Management is a natural leader with experience managing multidisciplinary project teams and a proven track record delivering projects on time and on budget.

Desired Skills and Experience
Skills/Requirements and Responsibilities
Leads and motivates large multi-disciplinary project teams.
Manages project/program P&L (which requires a comprehensive understanding of financial and operational metrics and levels).
Excellent negotiating experience (especially contract negotiations) with both clients and partners.
Applies concepts in strategy, marketing, advertising, e-business, media, and brand management.
Builds strong relationships within the client’s organization through quality work and thought leadership.
Defines and manages team expectations regarding scope of work and responsibilities.
Develops new agency products and services.
Detail-oriented, analytical, problem solver and able to work on multiple assignmentsconcurrently.
Ensures client approvals and sign-offs on all major deliverables.
Excellent interpersonal, organizational, planning and oral and written communication skills.
Excellent presentation skills (lead client meetings with senior staff; create and deliver persuasive presentations, etc.).
Experiences with process definition and the ability to define solutions that will generate measurable results for the client.
Experience with internet development and/or software and system development.
Fosters cross disciplinary communications on all levels
Identifies additional revenue opportunities.
Identifies and mitigate project/program risks.
Identifies the decision makers and influencers within the complex client organizational structure.
Manages resource allocation and utilizations, scope including identifying issues and notifying clients.
Manages the client’s expectation and communication as it relates to production and the internal project team.
Organizes the client’s needs and priorities with Organics; influence the client’s decisions.
Represents the team’s consensus in all client communications
Is a strategic thinker across many business categories consistently presenting clients with new opportunities for Organic to add value or provide insight to overall business objectives. Deliver regular client reviews and business recommendations.
Has strong project management skills and experience, including:
Budget/schedule development and management/oversight
Resource management and forecasting
Task and delivery management
Risk identification and management
Leadership, teambuilding, and team management
Some travel required.
Thought leadership, advocating Organics philosophy both internally and externally.
Other duties as assigned.
Education/Work Experience
7+ yrs overall experience preferred including:
2+ yrs interactive background or ad agency with interactive experience.
5+ yrs experience in managing people, tasks, and clients in a matrix environment.
5+ yrs experience in a similar role. (Web development firm, IT consulting firm, strategy consulting firm, or agency environment).
Bachelors/MBA degree preferred, or equivalent work experience.
PMI certification a plus.

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