Friday, October 10, 2014
Director - Internal Communications - The Hartford - Hartford
Job description
Based in Hartford, CT, the Director of Internal/HR Communication will be part of the Communication organization, focusing on helping employees understand and appreciate the total value of being an employee of The Hartford. This includes equipping managers to articulate and support The Hartford’s people strategy and helping employees relate to – and engage with – the employee value proposition.
The director will support key strategic initiatives related to the human capital of the organization this includes but is not limited to compensation and benefits, talent retention and development and company culture. The position reports to the AVP of Internal Communication.
Successful candidates will have an excellent array of communication skills and the ability to consult with partners and others to create communication plans that drive measurable outcomes. A key focus of the position will be to continuously improve the inventiveness and employee understanding of information shared across the organization that drive employee engagement and enablement.
RESPONSIBILITIES:
• Develop communication plans, contribute to the overall HR communication strategy and execution, and develop, manage and implement initiative-specific strategies and plans that drive measurable outcomes.
• Advise the AVP of Communication on a wide variety of complex and ad-hoc projects and manage resources that allow the team to deliver on the communication plan objectives.
• Collaborate and consult with internal clients, including peers and business leaders, to build and implement communication strategies that ensure understanding and support of HR strategies.
• Manage the consistent, accurate and timely display of content across various channels. Deliver content that increases employee engagement and productivity across the organization, connecting back to the company’s vision and enterprise objectives.
• Develop and manage editorial calendars and production schedules for HR Communication.
• Manage the content on the Life & Career section of iConnect internal website.
• Work independently and with a team of employees / vendors to execute communication plans.
• Coach peers and business leaders on communication principles and practices, enabling them to become more effective communicators.
• Help establish best practices and tools.
Desired Skills and Experience
QUALIFICATIONS:
• Bachelor’s degree; Communications degree preferred
• Minimum of 10 years’ experience:
- As a writer, editor and proofreader across all media types
- developing and implementing integrated HR communications plans that advance the objectives of the organization; ideally with a Fortune 500 company.
- Tailoring messaging to specific constituencies/audiences;
- Developing effective working relationships; soliciting ideas, keeping stakeholders informed
• Proven success in:
- Utilizing a wide variety of media strategies to enhance messaging impact and uptake
- Project management - to facilitating the execution of company-wide, highly complex projects; overseeing large communication events and plans; to identify project risks, opportunities and stakeholders; manage scope, teams, deadlines and details.
- Advanced proficiency in Microsoft Office (particularly Power Point, Word, Publisher)
- Coaching direct reports to function as a team and as highly effective leaders in their own right, building a pipeline of communications talent.
- Communicating with a diverse workforce
Desired Traits
• Experience working with:
- change management models
- SharePoint 2013 or similar platform a plus.
• Knowledgeable on:
- internal communications best practices and emerging trends and technologies.
- creating communications metrics to measure desired outcomes
• Proactive – ability to easily anticipate future needs
• Innovative thinker, with a track record for translating strategic thinking into action plans and output
• Results oriented - motivated to achieve high standards and continuous improvement
• Team player – easily works with other to deliver results
• Flexible - ability to make decisions and stay organized in a changing environment;
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