Director - Operations - Ross Stores - Moreno Valley

Job description
GENERAL PURPOSE:

Accountable for the production/distribution functions of the DC. Manages and trains DC Management personnel to meet established production requirements of merchandise through the distribution center, from receiving, to processing, to shipping to pools/stores. Creates and executes production plans that optimize turn time and expedites merchandise through the distribution center in an accurate, cost-effective manner, with responsibility to meet DC annual budget in CPU and volume. Responsible for developing and maintaining an open, engaging associate relations environment which remains issue free.

ESSENTIAL FUNCTIONS:

•Manages DC management teams of assigned departments to ensure timely and accurate processing and distribution of merchandise to stores
-Responsible to ensure quality of work and maintain the accuracy and integrity of the production and inventory records, reports and numbers.
-Establishes individual department objectives and coaches the management teams to reach their respective department's productivity and inventory accuracy goals.
-Acts as a troubleshooter to assist in resolving day-to-day problems, as well as long-term resolution planning.
-Provides Sr Managers & Merchandise Managers operational guidance in organizing and prioritizing daily work and staffing needs to meet production goals.
•Responsible for creating an effective DC culture which recognizes individual and team performance, while maintaining an issue free environment in a demanding work environment.
-Recommends, interprets, implements, and makes decisions to resolve conflicts according to company and Distribution Center guidelines and philosophies.
-Oversees the effective total DC execution of the MAP process…Managing Associate Performance.
-Conducts regular staff meetings to keep Operations teams abreast of shifts in priorities and to keep communication open and continual.
•Manages all administrative tasks and functions for Operations department(s).
-Selects, motivates, and trains qualified management staff. Partners with the Human Resource Department regarding reviews, interviewing, hiring, terminations, and corrective counseling within DC.
-Researches inefficiencies in problem areas and makes recommendations in methods, procedures, or systems, to improve productivity & quality.
-Guides and directs DC management team in the administration of associate performance evaluations.
-Responsible for overseeing the preparation of accurate daily paperwork of assigned departments, such as time and production records.
•Miscellaneous functions and responsibilities
-Maintains safe and clean DC within OSHA standards, with total DC safety record a reflection of efforts.
-Interfaces with senior Supply Chain leadership on Stock Analysis meetings/situations, with corrective recommendations provided.
-Runs daily DC production meetings to report projected volumes & issues to senior Supply Chain leadership.

COMPETENCIES:

•Communication
•Interpersonal
•Teamwork
•Planning & Analysis
•Drive Results
•Collaboration
•Analysis & Judgment
•Leadership
Desired Skills and Experience
•Strong communications skills (both oral and written)
•Strong business maturity & analytical skills. Ability to manage in a complex environment.
•Minimum of 10 – 15 years management experience in a similar retail production/distribution environment.
•Strong planning and organizational skills are necessary.
•Excellent interpersonal skills are required.
•Bilingual (Spanish) preferred.

SUPERVISORY RESPONSIBILITIES:

•6-12 Merchandise Managers, 1-2 Sr Operations Managers
•Indirectly oversees 10-35 Area Supervisors and 300-1200 Hourly Ross & Temp Associates
Ross is an equal employment opportunity employer committed to the hiring, acceptance and appreciation of every individual

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