Director - Project Management Office - UCare - Minneapolis

Job description
Project Management Office (PMO) Director

The Project Management Office (PMO) Director will provide vision, leadership and direction for the enterprise Project Management Office. This includes defining and maintaining the standards of enterprise project management and processes including project prioritization and portfolio governance. The Director will develop, implement and assesses comprehensive enterprise-wide business performance improvement initiatives, and will serve as an internal business performance improvement consultant who facilitates improvements in key processes. The Director will oversee a team of program and project managers to ensure best practices and customer needs are achieved.

Responsibilities:

Create a vision for the project management function and implement project management services to support that vision.
Partner with other leaders to foster a workplace culture of continuous process improvement. Drive change management efforts to increase acceptance of project improvement initiatives.
Partner with Chief Information Officer to lead enterprise project prioritization and governance processes.
Develop, implement and continually improve project intake, reporting and related processes.
Establish a common set of practices, principles, templates and methodologies for managing projects (including projects managed outside the PMO), and ensure standards are being followed.
Oversee all aspects of project management including requirements gathering, work planning, communications, issue resolution, expense tracking, financial reporting and change management.
Advise and assist leaders and teams on the best use of project management disciplines and approaches. Share best practices and lessons learned across programs and projects. Advocate for best practices in project management.
Track and report on project portfolio performance to ensure projects are effectively consistent with business needs.
Develop resourcing strategies, and allocate staff and support necessary for cost-effective, quality project management and process improvement efforts.
Manage the Department, to include the hiring, training, and supervision of staff. Meet with staff on a regular basis to assign and monitor project success, address workload, and support their development.
Develop and monitor the department budget, and oversee budgets of multi-year programs.
Perform other projects and duties as assigned.

Desired Skills and Experience
Qualifications:

This position requires at least ten years of project management experience, including at least three years leading a PMO. Experience leading complex, multi-year enterprise-wide programs. Expertise with various process improvement methodologies such as Lean and Six Sigma.

Our ideal candidate will have prior health care experience preferred. Experience working in both enterprise and technology-focused PMOs preferred. Experience leading end-to-end process improvement efforts preferred. Expertise in Agile project management methodologies preferred.

Bachelor’s Degree in business administration or a related field required. PMP, Six Sigma, Lean or related certification (or equivalent training) required. MBA or Master’s degree in health care management preferred.

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