Job description
As the world’s largest B2B cloud company and an industry pioneer in SaaS, ADP continues to be a global leader in technology for HR and Human Capital Management. Our investments in technology increase every year to develop simpler, more elegant solutions to deliver our unique breadth of offerings to clients.
ADP Innovation Labs are a natural evolution for ADP. We have existing teams focused on the enhancements and support of today’s client offerings, and through the ADP Innovation Labs, we have ongoing investments in finding great new ideas for the future. Both are essential to continuing our long history of success. Many of our core solutions in the US and across our International products are leveraging new capabilities incubated in the lab and will continue to roll out another wave of new innovations this year.
ADP is expanding its Innovation labs and building a startup style operation in NYC in order to accelerate new technical innovation across UI, Search, Big Data, Social…etc., The concept and vision behind the strategy is "Innovate like a Startup" with the goal of delivering highly automated, intelligent and predictive solutions to the market. Our goal for the expansion of the Innovation Labs is to have specialized teams of superstars focused in these areas to keep pace with market trends and quickly incubate and deliver capabilities that will dramatically increase the value of our solutions for clients. They will drive our next gen user experiences, designs and technologies which will be incorporated into our products & platforms and make their way into the next wave of solutions for ADP.
We are seeking diverse talent with different experiences, backgrounds, education, creative expertise, technical acumen, etc. that will offer new perspectives and challenge convention as we focus on the future of ADP for years to come.
Summary:
Social Media at ADP; moving the needle and setting the bar high. The usual stuff, be awesome!
You'll work with your high-powered teammates to create amazing, world class HCM products infused with social media that are efficient, intuitive, beautiful, responsive, reliable, and at home in web browsers as well on mobile devices and tablets. You should care about every click and have a passion for the experience.
You'll be building creative solutions to new challenges while ensuring that our servers can scale to match our huge demand. You should walk in your user’s shoes even if they don’t fit and be able to see the world from their eyes.
ADP’s Product Innovation Lab is being built like a startup that already has it’s seed, A, B and C round in the bag. We have a lot to prove and it’s going to be a wild ride. At ADP, our Innovation team will be defining user- and producer-facing experiences ranging from co-viewing mobile applications to Twitter beta-partnerships to old-school (but still meaningful) email marketing systems. You will work closely across ADP’s business units to ideate, build, test and increment revolutionary products and experiences.
As a Social Media Product Manager you will need to:
- Develop high engagement, bleeding edge – yet scalable and stable consumer products that grow user engagement around ADP’s content and brands
- Lead technical and non-technical cross-functional teams through product planning, development, testing and iteration.
- Create artifacts to aid the product development lifecycle – brainstorming topics, problem statements, specifications, prototypes, key performance metrics, test plans, and more
- Closely monitor market trends, consumer behavior and competitor activities in the social media space. Rigorously use product analytics to drive product adoption and iteration
- Serve as internal product expert on social media products and experiences. Build and foster relationships across ADP.
- Deeply understand the user needs and be able to communicate with world-class engineers
- Help to define a product vision and strategy
- Be a conduit between all elements of engineering and business (e.g., sales, marketing, strategy)
This is a product management position; not a marketing position.
Desired Skills and Experience
This is a product management position; not a marketing position.
Basic Qualifications:
- The hired candidate has an onsite requirement to be in New City (Manhattan) on a daily basis.
- 5-10 years of experience in digital media product development and product management.
- Bachelor’s degree required or 4 more years of relevant experience
- Experience developing scalable technology platforms (not just single-customer products)
- Experience wrangling requirements from multiple stakeholders and developing solutions that meet the needs of all customers
- Expertise with next-gen product development techniques.
- Cross-platform, mobile friendly, responsive design experience
- Exposure to UX / UI design teams with empathy for end user wants and needs
- Expertise with the nuances of major social products: Facebook, Twitter, Tumblr, Pinterest, and others
- Team leader, creative problem solver with strong project management skills
- Strong written and verbal communication skills, with the ability to pay close attention to detail
Preferred Qualifications:
- Expertise with user-facing social products including: co-viewing, authentication, profiles, activity feeds, sharing, subscription and gaming
- Technical proficiency in both client and server side technologies. Ability to hold your own alongside strong technical resources
- Product management or design experience with a focus on software products and technologies.
- Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
- Knowledgeable across multiple functional areas such as product management, engineering, UX, UI, sales, customer support, finance or marketing.
- Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends.
- Experience with Agile processes and the Product Owner role.
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