We are looking for a data-driven VP of Marketplace to lead our online Expert marketplace.
Responsibilities include:
Provide strategic direction and drive Expert vision to drive results for Expert, customer and financial improvements and promote a customer-focused environment among the Expert community
Recruit, retain, motivate and grow community of qualified, responsive Experts across 700+ categories to meet 24/7 global customer demand
Manage, continuously evaluate and improve products, process, communications and tools to drive customer/Expert matching, mobile, Expert incentive programs, Expert retention and recruiting
Qualifications/Experience
10+ years of senior management and/or GM experience. Entrepreneurial, High-growth, global, B2C marketplace skills preferred.
A minimum of a Bachelor’s degree; MBA preferred.
Ability and desire to flex from big picture strategic thinking to hands-on execution.
Identify new opportunities, foresee upcoming challenges and proactively address.
A sense of inquisitiveness and intellectual curiosity; ability to listen and learn from others.
Comfortable working in a fast-paced and growing organization
An innovator with experience leveraging technology to measure and improve user satisfaction and efficiency of a business.
Exceptional written and verbal communications skills with the inherent ability to lead, coach and mentor.
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