Your deep background in, and passion for, delivering complex, highly designed and brand-focused digital projects will help. You’ll bring strong understanding of digital, including experience project spearheading substantial digital projects. If you read the letters ftp, http, jsp, and html and you’re thinking we left out some vowels, or if you think a server works in restaurants, you’re probably not right for this gig. In short, you can run multifaceted projects all the way through to an awesome deliverable and a happy client.
Duties:
Digital Project Strategy, Direction & Management
Develop and implement strategic plan and management of complex digital projects from start to finish
Create scopes of work, estimates and resource allocations for big budget projects
Manage multiple projects and clients concurrently Lead internal teams to successful project completion
Client Account Manager
Manage and guide clients from project initiation through successful project completion, owning the long-term client relationship
Identify and support client goals with strategic solutions, including guiding budgeting and forecasting process, helping them see project opportunities, and roadmapping project calendars
Foster and grow your client accounts; guide solutions and deliver project results that exceed their expectations and result in the highest levels of client satisfaction
Universal
Being positive, keeping teams moving forward and accomplishing their milestones
Being flexible, pivoting in your plans and process as needed for the greater good of your projects
Communicating effectively in both verbal (i.e. day-to-day discussions, team meetings) and written (briefs, requirements and design specifications) form Represent FINE with a high level of integrity, service, and knowledge
Traits:
6+ years of digital project management in a fast-paced, multi-client environment
Willing and able to get into the weeds technically with developers on complex digital projects
Sound business judgement and ability to think strategically about clients, their business, and our projects
Excellent written and verbal communication skills; the ability to craft and deliver presentations, great written project briefs and emails
Comfortable leading clients and projects proactively to ensure the highest level of client satisfaction
Significant experience creating project documentation (scopes, briefs, sitemaps, timelines, budgets, content outlines, specs, etc.)
Solid team player must be self-motivated, driven, passionate and nice
Confident, but able to accept and improve from constructive feedback
Must be responsible, detail oriented and have strong eye (for quality control)
Leadership skills in leading technical and creative project teams
Highly collaborative work style that motivates and engages co-workers in multidisciplinary teams
Ability to manage-up (communicating risk, issues, etc. while there is still time to address)
Resourceful problem solving skills, the ability to get things done in digital, and experience with project delivery
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