The Director of Operations will manage the business operations of a dental group through the development of strong partnership relations with the Professional Corporation (PC) of Doctors and the Management Services Organization (MSO). You will ensure alignment of the practices with the core purpose and beliefs of the company. You will also manage the financial performance of the dental groups, employee performance and development of processes.
Develops, manages and leads the partnership between the dental group and the PC leaders through the consistent communication of core purpose and beliefs and collaborates with PC leadership to develop and meet business objectives.
Manages the annual operating planning process in accordance with Company financial guidelines and goals to ensure the attainment of the company’s strategic objectives.
Regularly reviews, interprets and manages the financial performance of the affiliate to identify plan opportunities and collaborates with Leadership to focus resources and efforts to ensure plan achievement.
Fosters strong relationships with the PC leadership to ensure alignment to strategic objectives and create the environment in which MSO and PC employees are united in their commitment to productivity objectives.
Manages and reports the practice assets through effective inventory control and AR management to ensure the attainment of inventory turn and effectivity metrics.
Leads the annual operating plan cycle to foster MSO and PC alignment on key operating plan and practice management objectives.
Collaborates with PC Doctors to develop clinical training programs and mentoring for clinical staff and follows up on the execution of training to ensure the clinical staff meets the technical requirements of their positions.
Manages, directly and through others, the performance management and development of MSO and clinical staff to ensure the retention, development and performance of employees.
Performs other similar tasks as necessary to ensure that the practices meet their metrics in support of its strategic objectives.
Required Skills
Strong knowledge of budgets, forecasting, P&L and financial concepts, practices and procedures for a multi-site location business with annual revenues in excess of $25M. You will Partner with PC leaders to ensure alignment with company purpose and to obtain commitment to annual operating plan goals. You will directly impact the hiring, retention, and development of managers and individual contributors. Leadership skills required with a minimum of 10 years’ management experience developing and leading a staff in multiple locations with a Bachelor’s degree desired.
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