Director Client Development Netsmart Overland Park

Job Description: • 2-minute read •
The Client Development Director is responsible for managing a team of Client Development Executives who are assigned to a group of health and human services clients. This includes sale of Netsmart Software products including licenses, maintenance, consulting and hosting services to meet and exceed key business measurements for our Clients.

This individual will grow, develop and manage their CDE team and assist in the same with Netsmart Clients. They will work with their team and clients to create and maintain long-term client relationships. A critical success factor will be to ensure a client’s health and satisfaction with Netsmart offerings. Responsibilities will include generating new business with current clients through alignment plans that utilize Netsmart products, consulting and hosting services. He/she will analyze the policy and tactical needs of their clients and use this information in creating client roadmaps.

Requirements For Success:

Accountable for Netsmart Client Development Executives and their success in the Northeast region
Identifies new client business development opportunities and communicates them to the Public Sector Client Development team
Assists the Client Development Executives in generating new business by prospecting for new customers
Helps to manage Clients and closing opportunities using extensive process knowledge and health and human services software product expertise
Helps to cultivate relationships that include C-Level leaders (Department heads, Administrators, Commissioners, Bureau Chiefs, CIOs ) and business counterparts to ensure growth of the client relationships and software transformational opportunities
Comprehends and effectively communicates Netsmart's overall guiding principles and strategic imperatives, solution offerings, technology, and consulting services and how they relate to provide total client value
Leverages cross Netsmart solutions and market knowledge to create lasting client relationships
Effectively teams with the Netsmart Community Practice Leaders, Lines of Business Managers, and Operational teams to bring the right resources to the client alignment effort
Basic Qualifications:

8 or more years of software sales experience
3 or more years of sales management experience
4+ yrs. of experience selling enterprise software applications
Preferred experience in human services, health and/or welfare organizations
Demonstrable success in leading and managing significant account growth for clients
Bachelor’s Degree

Preferred Skills:

Sales team leadership, development, motivation and teaching
Managed multiple human service clients
Worked with service organizations giving guidance in enterprise software deployments
Current health and human service relationships
Experience leveraging service delivery for long-term clients
Passion for developing, growing and sustaining revenue relationships with clients
Professional certifications are advantageous
Professional Skills:

Leading, teaching, motivating a team
Opportunity Shaping/Opportunity Creation
Lead Generation
Negotiate to Close
Proposal Development
Software Opportunity Qualification
Value Proposition Development
Software Presentation

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