The Country Manager for Apple in Spain will be responsible to lead and manage Apple's local business, including all routes to market (Retail, Commercial, Telco), across the breadth of the Apple product line. The Country Manager will be responsible for ensuring the local organization works as a single and collaborative team across all routes to market and functions. This partnership should create the foundation within the Spanish business to build and strengthen the Apple team with the clear goal of significantly growing the business. The role requires strategic thinking, a deep understanding of what it means to be the custodian of a brand, a real passion for being a market leader and to be evangelical about delivering a superlative experience to customers, across market segments, while always thinking about what is next.
Successful leader with multi channel management experience, including channel development skills at the scale Apple needs.
This person should be able to create a vision of where Apple should go across all channels and how to expand the market share and revenues.
Strong attention to detail.
Have the intellectual capability to analyze new opportunities in the market.
Highly numerate with data analysis skills.
Proven effective builder within a matrix environment at central, local and WW levels.
Strong leadership and people management skills, this individual must be a strong leader who has the ability to motivate a substantial team.
Excellent written and verbal communication skills. This includes enabling effective partnerships across Apple (WW Training, Product Marketing, Sales Leaders etc.).
This individual must be a good presenter at all levels.
Fluent Spanish and English are essential.
Leadership Attributes
Focus and Simplify
Focus on doing a few things really well eg executing high quality account plans.
Create and articulate a compelling country vision and plan and ensure the team is not distracted in achieving this
Challenge the team to do a few things well by knowing when to say no to new ideas.
Limit the scope of what the team needs to focus on to achieve the plan and communicate this.
Ability to say 'no' and focus on what's important for the business and wider team
Ensure there are strong relationships so they can say 'no' and maintain relationship
Spend their time and the teams time wisely
Demonstrate to teams how their work connects to the bigger picture / goal
Communicate messages that are actionable
Give direction and clarity to country teams in times where global / regional objectives / priorities are multiple / shifting
Localise strategy if global / regional strategy is not effective in country or asking the leadership for additional guidance
See around corners
Think beyond the short term focus and plan for 6 - 12 months timeframe
Look beyond daily demands, and shape the organization for the future to ensure scalability and sustainable growth
See important trends in the local market or within our customers, anticipating and assessing the potential impact for Apple as well as taking pro-active measures to act / counteract
Look beyond the issue at hand but the wider implications for Apple and its customers
Spot an opportunity and keep working on it, even if the benefits might not be immediate but more long-term
Ability to carve out time to think beyond the current pressures and demands to be able to see the bigger picture
Look ahead at future trends, macro economic trends and buying patterns to determine proactive approaches to the country / regional strategy
Anticipate issues and obstacles and building innovative solutions to overcome them
Spot opportunities and be ready to move quickly at the appropriate time
Review internal and external data; distilling lots of information and being able to spot trends
Be proactive in creating ideas to support growth plans for the future
Own The Hard Calls
Take ownership for the country plan and execution
Gain buy-in and commitment to decisions made that support the country vision
Follow through and drive accountability for everything end to end
Debate and discuss initial ideas, and then get on and execute against the plan
Challenge and push back on other when activities are not strategically important in achieving the plan
Making tough calls about customers or team members and being able to stand the discomfort that might come with the decision
Putting Apple and the brand first
Fighting for Apple's values
Attract, develop, and share talent
Invest time and build capabilities to find and select the right people for key roles
Coach the team to take responsibility and accountability for success of the team
Take collective responsibility for the productivity and quality of work
Organize team within resource constraints to achieve the longer term vision
Build strength in second line team to delegate responsibilities to achieve the plan
Ensure team have clear development plans
Fight for excellence
Constantly pushing self and others for quality and doing things the "right" way
Not tolerating mediocrity, taking and giving feedback effectively to do things better every time
Execute the top 3 big ideas in the team
Set the bar high and produce the best results in the market
Constantly stretch yourself, the team and those outside your country to contribute to the overall success
Motivating others
Empowers others. Makes each individual feel their work is important. Invites input from each person and shares ownership and visibility.
Conflict management
Good at focused listening, and reads situations quickly. Can hammer out tough agreements and settle disputes equitably.
Comfort around senior management
Understands what their senior leadership is looking for. Does not lose composition or get rattled when questioned or challenged.
Managing through systems
Can design practices, processes and procedures which allows managing from a distance. Can make things work through others without being there. Is comfortable letting things manage themselves without intervening.
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