Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.
The ideal candidate will contribute to eBay’s overall advertising strategy and be responsible for driving operational excellence throughout the org. Ideal candidates thrive in a fast paced environment, works collaboratively across teams, and can roll up your sleeves to define the strategy to take our operations to the next level to support the growth of the Advertising business.
Responsibilities:
Oversee the campaign management of display campaigns ensuring that team is analyzing and optimizing in-flight campaigns and tracking performance in accordance with client KPIs
Help to manage and create best practices, standards and guidelines for ad ops team, from insertion order to setting campaigns live and the management of processes in between.
Oversee the Sales Operations function, responsible for management of our Salesforce implementation and detailed pipeline reporting and analysis.
Enable Sales Ops team to design and maintain standard reports and to support ad-hoc BI that enables sales, marketing and leadership team to understand the impact sales team is having on overall business growth
Drive ongoing operational efficiencies through process optimization, automation and business rules to reduce operating costs while protecting revenue and improving speed & efficiency
Develop and provide action driven solutions to our Account Management team, ensure process and communication is efficient, that our sales team is well informed on operations matters, and overall, ensuring campaign performance is meeting client needs
Outlining requirements, ad specs and QA’ing new ad products as needed; working with various internal teams to launch new advertising products
Driving team efficiency to meet SLAs and other key business metrics
Reviewing and updating trafficking documentation for best practices and training to be used by partners and internal resources
Team to be on point for troubleshooting delivery issues, inventory management, understanding delivery priorities, optimization of campaigns, ad products, etc.
Role Requirements
7-10 years of ad operations experience with 10+ years of management experience. Programmatic, Mobile, and end to end campaign management experience a must.
Knowledge of general industry ad serving technologies, including online advertising best practices, advertising measurement, and industry guidelines
Understanding of the online creative development and QA process
Strong analytical/quantitative skills and comfortable working with large sets of data
Ability to manage and prioritize multiple projects, clients, and deadlines in a fast-paced environment
Proactive, results-oriented with strong customer service orientation and excellent attention to detail
Proven team player with ability to work independently
Professional verbal/written communication skills
Experience with programmatic advertising and Data Management Platforms (DMPs) a plus.
BA degree required, advanced degree a plus.
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