The Senior Director’s primary responsibility is to lead Expedia Inc.'s high-growth domestic lodging business in the Mid-Atlantic and Southeast U.S. The Senior Director and his/her organization will build and expand Expedia group’s leadership position with key lodging partners in the region, manage day-to-day business operations and drive marketplace growth together with Expedia Inc. brands across 75 countries. As a key member of the North American Market Management Leadership team, s/he will also play an active role influencing the organization’s future and be responsible for strategic growth initiatives across North America.
Attract, lead, coach, engage and motivate a high-performing, high-growth organization of 100+ including Directors, Area Managers and Market Management staff
Build and expand Expedia group's leadership position in the Mid-Atlantic and Southeast U.S.
Develop a market-leading hotel business portfolio and strategic partner relationships leveraging leading Expedia technology, marketing, brands and distribution globally
Ensure regional hotel products (content, rates and availability) are consistently competitive to maximize global customer demand, conversion and marketplace growth
Continuously develop and grow engagement with Expedia’s full suite of technologies, market insights, marketing programs, merchandising opportunities and audiences
Represent Expedia Inc. in the region, provide local technology/industry expertise and build Expedia’s company profile and relationships with press, partners and industry influencers (e.g. Ministries of Tourism, destination management associations, hotel partners, etc.)
Contribute to and lead cross functional and global Expedia initiatives, influence product and business investments, champion change, continuous innovation/testing/learning
Required Skills and Experience
Bachelor’s Degree; MBA or post-graduate degree strongly desired
Experience building and growing technology, travel and/or hospitality businesses. Experience managing large sales teams preferred
Extensive leadership experience including large teams and dynamic, fast-paced environments
Critical Competencies for Success
Drive for Results
High impact personality: intellectual & learning agility, entrepreneurship, empathy in relationship, team player
Hungry, ambitious, motivated, action-oriented, results-focused and metrics-driven
Organization and time management skills, rigor, attention to detail
Proven follow-up/persistence when facing challenging situations
Ability to multi-task effectively; able to change gears quickly without skipping a beat
Strategic Leadership
Outstanding analytical and strategic thinking skills and stakeholder influence capabilities
Demonstrated problem-solving skills and an intense curiosity to identify emerging business trends, leverage data and drive strategic growth opportunities
Appetite and aptitude for innovative technology, fast-changing business environments, data-driven decision-making
Provide ongoing input to Senior Expedia Inc. leadership and contribute to cross-functional business initiatives to proactively anticipate market impact and shape up growth plans
Relationship Management
Sincere relationship builder; earns the confidence of others; bridges and sustains solid partnerships based on mutual support through a collaborative style
Ability to establish and develop long term relationships with both internal and external partners to advance common business goals
Effective Communication, Listening and Influencing
Proficiency in English
Ability to cast a compelling vision or sense of purpose inspiring others to follow, with executive presence; presents ideas and directives clearly and persuasively; listens actively
Ability to communicate to various levels and through a variety of communication channels, in a positive, focused & compelling way, while listening empathetically
Ability to identify decision-making style of stakeholders to influence direction of decisions, even when holding a position contrary to majority and to advance shared interests and common business goals
Demonstrates a strong blend of humility and will
Help the Team Win
Building teams: Able to attract, develop, engage, retain and motivate world-class talent, drive results and resolve performance issues quickly, directly and fairly
Cross-Functional Collaboration: Can navigate and partner across Expedia Inc. to accomplish strategic goals and works effectively with individuals at all levels
Embrace & Champion Change: Casts a compelling vision for the future, identifies and champions key growth opportunities, effectively rallies teams and partners forward
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