Our Human Resource professionals are accountable for establishing and maintaining the strategy, processes, and systems that enable S&P Global to fully leverage the skills and talents of all our people. As a member of the Global Talent Team, the Learning & Development Director will manage the delivery, planning, and quality of global learning programs; develop and implement learning solutions that are aligned to the enterprise talent and business division priorities; and help to establish and manage the strategy, implementation, and maintenance of the enterprise Learning Management System. This individual will be responsible for building strong awareness of development solutions across the organization, and to design, deliver, and ensure the effectiveness of classroom, virtual, and online learning programs. The incumbent will be expected to influence as well as partner and collaborate with key stakeholders, including Business Leaders, HR Business Partners, Global Talent CoE members, and Business Division Training.
Conduct strategic development needs analysis for the enterprise, business divisions and teams, or for individuals in order to identify solutions that drive results
Design learning solutions ranging from core/flagship programs to business-specific programs to nimble, just-in-time tools that fulfil audience needs and achieve business results, working with external vendors and internal project teams as appropriate.
Manage core global learning programs, including the design, delivery, implementation, marketing, and ongoing evaluation of learning to ensure program quality and a valuable audience impact
Manage the annual global curriculum planning process; oversee the training calendar and budget for the Americas regional offices; ensure global consistency of planning and communications across regions through the implementation of efficient and consistent processes
Partner with Sr. Director and LMS Steering Committee to establish and sustain an enterprise LMS strategy that ensures global consistency and governance standards.
Develop and execute a global online learning strategy that leverages external and internal offerings; partner on the creation of online learning standards, templates, and selection of authoring tools.
Facilitate leadership, management, and professional development programs; facilitate internal and business meetings as needed; observe and coach faculty on facilitation or presentation skills, as needed
Coach business and team on learning industry trends to foster greater design and delivery innovation and efficiency, as well as learning impact and learner accessibility; recommend and implement social learning and collaboration solutions, foster on-the-job application, and address expectations of the new learner profile.
Manage learning and facilitation vendor relationships, ensure high quality product and service delivery, and annually negotiate terms that meet our business and budgetary objectives.
Analyze evaluation metrics to measure program success; recommend improvements and refinements were needed
Lead, develop, and direct a team of 1-2 Learning Specialists responsible for managing curriculum and program logistics, global and corporate LMS administration, and participating on special projects
Qualification
Bachelor’s degree in Human Resources, Organizational Development or other related field: MBA or Master’s degree preferred
7+ years of experience in talent development, talent management, and/or learning and development
Proven ability to think strategically and translate strategies into actionable plans
Demonstrated ability to facilitate classroom and virtual programs effectively, persuasively, and with impact; ability to facilitate large group meetings
Demonstrated instructional design expertise; strong knowledge of adult learning methodologies and ability to build practical, applicable and results-driven learning programs
Experience managing external vendor relationships and projects
Knowledge of learning management systems and reporting
Excellent written, verbal and interpersonal skills working with all levels of employees
Excellent analytical skills and a proven track record developing and using metrics
Experience working cross-culturally with diverse colleagues in a global environment
Team-based, collaborative interpersonal style
Results and process-oriented with emphasis on operational excellence
Proven ability to prioritize and complete multiple complex projects simultaneously
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