Come join the deeply customer-focused PayPal Here team as a Product leader to change the future of mobile and in-store. You would drive the innovations to make retail experiences including mobile payments so delightful that small business owners can't imagine going back. You will explore the problem/solution space, define the strategy, and lead a team through a fast-moving lean process to deliver to customers. You are a very strong technology and product leader. You are an expert in software (mobile and web) and are not afraid of hardware products (this isn’t a HW role although it requires leveraging devices). If you have built real world retail experiences or launched/built APIs or SDK you have an advantage.
We are a small, fast-moving team that is passionate about transforming retail experience. We are seeking the best-of-the-best product managers who demonstrate strong technical capabilities, strategic leadership, showcase a culture of excellence and have deep experience in building amazing products, with proven success in changing customers' lives! This is a global, broad, strategic role that that requires close partnership with business development and business units globally.
Responsibilities:
End-to-end ownership of PayPal Here mobile SDK, service, infrastructure and in-store experiences globally, from setting the strategy, delivering the product, and bringing it to market.
Develop and evangelize a strong point of view on mobile and in-store best practices for delivering core product functionality.
Passionate to create the best in class services.
Work with partners who leverage your products (SDK/API and …) to build amazing in-store experiences.
Work cross-functionally (with engineering, design, marketing, and other teams / leaders) and develop strong relationships that will allow you to work more efficiently and build trust with key partner teams.
Run lean experiments to learn to develop & evangelize a strong point of view on how to improve PayPal Here KPIs (AARRR metrics).
Lead a cross-functional team (including data, engineering, design, marketing, etc.) and influence key partners across teams to develop strong relationships that will allow you to work more efficiently and build trust.
Use your keen business acumen to set a strategy, influence to gain wide acceptance of that strategy, and then ensure that priorities and tests ladder to business targets.
Coach/partner with a team of analysts to structure analysis and data to fuel your testing efforts with key insights.
Partner across the org to deliver business results in a product ecosystem environment while communicating and influencing effectively.
Develop and defend strong points-of-view with data and analytics.
Own business outcomes and will be responsible for hitting experience and revenue targets by improving and re-imaging the experience for new customers.
Success in this role requires the following:
Passion for building amazing software SDK/APIs.
Strong technical knowledge.
Inspiring all levels of the organization with your product vision and customer passion.
Identifying new opportunities based on research, industry trends and best practices, driving innovation.
Quantifying the opportunities by continually assessing the needs of the customer, market trends, competitive opportunities and threats.
Creating and managing worldwide product roadmaps, prioritization and constraints to ensure consistent execution of the product lifecycle process from concept to launch.
Defining the product and customer experience with high quality business requirements and user stories and manage scope of each product launch to deliver on time and on budget.
Leading and developing a team of Product Managers, setting a consolidated vision, and collaboration with excellence across all functions.
Helps teams move forward swiftly through rigor, speed and transparency in decision-making and removing roadblocks.
Ability to identify opportunities in the organization around you (process, people, etc) and drive change to improve.
Qualifications:
More than two years of Product Management experience in a top tech or payments company.
Proven experience working in an Agile environment in a Product Owner role.
You have a great eye for product and you refuse to deliver anything less than world-class.
Demonstrated success in creating innovative and user-friendly consumer or SMB products.
A passion to seek a deep understanding of customer needs and turn that insight into a compelling vision and drivers to create solutions that solve important jobs for small businesses.
Strong background working on solutions for small businesses.
Strong execution and ability to drive work to completion.
CS degree or strong engineering/programming background.
Previous experience working on a developer-focused product (nice to have).
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