We are looking for an Account Management Manager to join our Marketing Solutions team in driving the success of our sales team. In this role, you will be responsible for overseeing a group of front-line account managers who support the LinkedIn Account Executive team. You will play a vital role in making sure that account managers drive the maximum amount of leverage and productivity into their sales team.
Lead through compassionate management and inspire a level of team excellence through a deep understanding of an individual’s personal development and career goals
Be able to provide constructive event-based feedback and deploy effective performance improvement plans
Learn the most common components and best practices of LinkedIn Products, LinkedIn workflows, systems and execution
Consistently lead through our LinkedIn values and culture, making team members aware and appreciate the common manifestations
Train for excellence and spot areas of team or individual skill deficiency
Lead change management conversations with data
Prepare effective trainings or coaching that help improve team efficiency, productivity, customer satisfaction or flawless program management
Serve as a cross-functional lead for core sales team leadership and business partner teams (Sales, Ad Ops, Solutions, Marketing, Finance, Product and Legal)
Master LinkedIn process execution and constantly optimize individual and team time resources
Take on extra-curricular projects to support director in making material improvement to our LinkedIn business process or operations
Know the appropriate SMEs that need to be leveraged to create a happy customer experience and execute programs efficiently
Become intimately familiar with what is possible, where to get information, how to execute and what hidden pitfalls to avoid
Basic Qualifications:
5+ years of experience in the digital advertising industry, account management or professional services
Preferred Qualifications:
Extensive experience working in a client-facing role
2+ years of management experience
Experience leading strategic, cross-functional and process improvement projects
Familiarity with common agency reporting systems and tools
Excellent communication and analytical skills
Demonstrated ability to be strategic, flexible, and agile in fast paced, high growth environment
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