As the Director of User Experience, you will guide and mentor digital project teams and be responsible for the design of Intel's websites, apps and interactive experiences. The Director of UX will lead strategic decisions related to user experience for Intel properties and products. The ability to partner across teams, agency lines and geographies is essential. Developing strong relationships with our marketing and business partners is critical to defining and implementing a UX process and team structure that will work both for the Agency Inside team and our clients. We are creating a new type of organization to support a category that literally changes every day.
Responsibilities:
Build out and oversee Agency Inside's UX organization
Evangelize, demystify, develop and standardize the UX practice at Intel- Partner with Intel clients and leaders to understand their business needs and develop a strategic POV and roadmap for UX
Work across disciplines and business units to ensure a holistic approach to all digital touchpoints
Lead all UX activities including: research, competitive audits, design systems, design patterns, experience roadmaps, interaction design etc.
Ensure successful outcomes by partnering internally and potentially introducing new methods vis a vis: research, analytics, usability testing, customer insights, customer journeys
Develop UX talent and talent pipeline for Agency Inside- Support interaction design decisions by explaining the user-centered reasoning behind the approach so there are no doubts about the solution.
Estimate and forecast team activities with respect to project needs.- Guide cross functional project teams
Promotes and uses systems and design thinking to address and re-frame business problems- Develop a plan for usability testing.
Qualifications:
Comfortable working with tight deadlines across multiple projects.
Excellent communication, verbal and written.
Strong visual presentation skills including use of detailed diagrams, flows, wireframes, charts, graphics, models, etc for impact.
Advanced whiteboarding skills
Flexible and operate with transparency. Open to feedback, collaboration.
Deep understanding of advertising and marketing vehicles. From broadcast, to print, in-store, experiential, events, social and content creation and everything in-between.
Early adopter of technology. The stuff we make is really cool. It is important that everything we do exudes this. Knowing it, living it, loving it will really help.
Ability to develop and maintain strong professional relationships with clients, colleagues and external partners.
Desire for excitement. Travel required as needed for client presentations, meetings and user testing.
Sense of humor: We like to have fun while we work What you'll bring to the table
Bachelor's Degree in Interaction, Graphic, or Industrial Design preferred.
10+ Years of agency experience including team and client management.
Proven agency UX director experience leading teams to creative solutions in a variety of situations and environments.- Portfolio of UX work including prototypes, wireframes, user flows, customer journeys etc
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