The Director of Professional Services Financial Operations is the finance lead in supporting the Global Head of Professional Services. The position reports to the Head of Finance. Supports the team in executing the operational model and financial targets for their business.
Support annual business planning process, including development of Business\Market Unit business plan, territory and quota planning, and operational plan for Services sales teams
Develop and execute Business\Market Units management disciplines and processes (i.e. field territory assignment, weekly/quarterly forecast, QBRs, territory reviews and account planning, account assignments, quota/budget allocation, etc.)
Management of overall sales forecasting process, including FC creation, reporting and communication; drive to business predictability and transparency.
Lead and/or assist in the creation and rollout of strategic programs to the field sales teams to drive key Revenue, margin, growth, etc.
Monitor operational performance and proactively identify opportunities for operational improvements
Collaboration with Line of Service (LOS) Sales Operations Directors in driving regional and LOS business goals, programs and initiatives.
Promote collaboration, knowledge sharing within and across Business\Market Units on sales processes as well as operational best practices
Enable the sales force and sales management team by providing or facilitating sales education on tools processes and programs that will improve the productivity of the sales force.
Calculate sales operations KPIs to ensure the process changes are making improvements.
Help develop, implement and execute strategic and tactical plans and programs (i.e. regional business plans, whitespace, operational reviews, pipeline analysis and development, VAT coordination and integration).
Provide Pipeline reporting, Dashboards, ad hoc analysis and reporting on key metrics to manage the business (i.e. CP Productivity, Linearity) and recommend areas of improvement.
Skills & Qualifications
This is a senior level role requiring a minimum of 10 years of experience in operations in a professional services sales environment.
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