You have a passion for leading and are driven by achieving operational excellence. You have exceptional communication and analytical skills, and have an interest in understanding demand to develop forecasts and utilization metrics. You pride yourself on fostering a fiscally responsibility approach to business operations and have your pulse on industry trends and client needs, which influence your decisions related to sourcing and capabilities. You are passionate about customer service and quality, and have a knack for quickly resolving issues, identifying root cause and implementing solutions to mitigate risks both internally and with third-party vendors.
7 – 10 years print and fulfillment experience in a marketing or corporate environment, including 3-5 years of resource management experience
Expert knowledge of inventory management, fulfillment and print production principles and practices
Supplier negotiation, contract management, & vendor management experience
Series 24 (General Securities Principal) licensed to review and approve selected marketing material
The Purpose of Your Role
The Production and Fulfillment Director leads all department efforts related to print, inventory management, and vendor management within Fidelity Institutional Asset Management (FIAM) Marketing, fostering strong partnerships with marketing functional leads, Fidelity business leaders, and external service providers to flawlessly execute projects and implement programs that are critical to our business on schedule, within budget, and meeting or exceeding quality metrics.
The Skills You Bring
You think strategically, possessing excellent analytical and visionary skills required to implement programs to meet business needs
You are decisive to ensure uninterrupted business support – thinking fast, evaluating potential risks and applying solid problem-solving skills
You challenge conventional thinking with innovative solutions, and provide compelling dialogue from idea generation through implementation to drive the business forward
You execute flawlessly, with a proven history of implementing exceptional production standards, identifying and employing process efficiencies, and delivering high quality, cost-effective products
You manage resources with strong conflict management skills needed for problem resolution and mentoring skills to facilitate staff development
You embody a the standard of excellence for staff
You employ expert organizational, project, and vendor management skills and work in a fast paced, deadline oriented environment under limited direction
You exhibit excellent interpersonal, collaborative, and communication skills with strong focus on relationship building to influence and effectively work with people across multiple organizations
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