The World Wide Sales & Operations Support Learning & Development Team is responsible for creating and delivering innovative and dynamic training curricula for our Operations teams globally. This team is searching for an exceptional Instructional Designer candidate for a position based out of our Austin, Texas facility.
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Key Qualifications
5 or more years work experience in the training design and development field
Experience designing and developing live classroom, virtual classroom, and self-paced online training using known instructional design methodology
Experience with web-authoring tools (basic HTML coding skills, Dreamweaver, javascript & CSS)
Ability to develop project plans and timelines to effectively set obtainable goals with an emphasis on on-time delivery
Ability to work quickly and efficiently in a fast-paced production environment under deadline pressure
Ability to work independently and be self-directed
Ability to manage numerous projects simultaneously
Ability to work effectively on global teams and accommodate time differences if necessary
Excellent verbal, written, and interpersonal communication skills
Proven ability to learn complex systems and process information
Experience authoring content for/within a Content Management System
Expert understanding of the training development and delivery cycles
Ability to work with business partners to identify trends, gaps, and opportunities for learning programs
Ability to build relationships between internal client groups (representatives, management, support, etc.)
Desire and willingness to work in a collaborative, innovative, flexible, and team-oriented environment
Preferred:
Recent experience with Learning Management Systems
Experience developing interactive course modules and simulations
Previous experience with developing technical/analytical training for SAP, Excel with a focus on Supply Chain desired
Experience creating engaging self paced learning with Adobe Captivate or other eLearning software
User experience with iOS, iPhone and Mac OS desired
Advanced skills in graphic design, video, editing, image manipulation, and formatting
Description
This individual will play a key role in designing and developing traditional classroom training, informal learning programs, and online self-paced courses. Knowledge of effective design and delivery for mobile learners is also highly desirable. In addition, this individual will help design training for live virtual classroom delivery using web conferencing and synchronous collaboration tools. This Instructional Designer will work under tight deadlines with minimal supervision in a fast-paced, dynamic environment that demands high quality, creativity, and consistency. This individual may be requested to work some non-standard business hours, such as early mornings or evenings, at their availability and discretion. Primary Responsibilities: •Make learning strategy recommendations at the global level and create project plans to support development and implementation •Collaborate with WW Learning and Development Team members and Business Process Reengineering (BPR) Teams to ensure the learning programs meet business needs and create value for the organization •Research, design, and develop engaging and effective training solutions that meet Apple’s high standard for quality, innovation, and design •Create text, graphics, rich media, and interactive learning deliverables using a variety of creative applications •Create training solutions that may be delivered in a variety of formats--traditional and virtual classroom training, informal learning programs, online self-paced courses, and mobile learning •Maintain a working knowledge of emerging trends in learning strategy •If appropriate, travel domestically and internationally to meet with business partners and support learning events •Perform ad hoc duties, seen as necessary by business owners and the training organization
Education
Bachelor’s Degree or equivalent; a Master's Degree in a related field is a plus
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