The Director of Technology Business Management will be responsible for a number of high-visibility, important analytical responsibilities with key focus on bringing transparency, intelligence, and sound rational to decision making for numerous business management activities. This includes project & portfolio reporting, workforce & resource planning, as well as executive reporting and analytics. Additionally, the position has responsibility for leading a number of different process improvement initiatives across the Technology organization, focused on people, process, and tools initiatives. This position interacts with a wide range of stakeholders both within Technology and also with cross-functional functions, including functional program offices, Finance, as well as senior leadership.
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Drive strategic business process transformation initiatives
Develop KPI's to monitor results
Lead business & resourcing analytics team responsible for reporting and analytics across numerous business management areas.
Drive decision making, visibility, and operational rigor across business analytic initiatives such as Technology workforce initiative and project & portfolio reporting.
Lead efforts related to executive reporting, dashboards, and operational Technology metrics focusing on continuous improvement and evolution to maximize decision making and executive visibility.
Oversee program management, integration, and cross-functional execution of process improvement initiatives for the Technology organization.
Provide leadership, coaching, and oversight to direct reports, cross-functional teams and stakeholders. Provide project teams with expertise, direction, motivation, and encouragement.
Demonstrate skills in conflict management and negotiation to achieve business objectives and develop trust with stakeholders.
Qualifications
Bachelor's degree in Finance, Business Administration, Economics, or a related field.
Minimum of eight years of proven experience in business analytics, reporting, financial modeling and analytics.
Proven experience driving business process re-engineering and improvement.
Ability to create and deliver executive level communication and presentations.
Experience in managing technically complex, cross-organizational, multi-stakeholder process improvement initiatives.
Excellent verbal, written, and presentation skills. In particular, a demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels internally and externally as needed.
Solid analytical and problem-solving skills; ability to think strategically.
Strong leadership qualities and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles.
Strong process orientation and a solid understanding of project management & process improvement techniques, methodologies, and best practices.
Proficiency in the use of Microsoft Office tools (Word, Excel, PowerPoint, Project).
Tableau or other data visualization experience a plus.
PMP, Lean Six Sigma, or similar certification preferred.
Critical thinking and Executive presence.
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