The role requires the candidate to have a strong understanding of project management, governance, business process analysis and roadmap design, as well as ability to work across multiple business functions to build consensus.
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The candidate will have the following responsibilities:
Program Management
- Cross functional program management and governance
- Operations support and leadership for strategic Firm initiatives
- Leading product/functional specific project requiring
Project Management
- Document program charter, approach, workplans and key dependencies
- Manage work plan development, requirements collection, issues, risks and scope changes throughout all phases of the project
- Work with various key stakeholders to prioritize work and drive milestones to completion
- Track and report status on cross-divisional projects being completed by individuals across Operations
- Providing training and support for existing and new tools to all levels of users
Business Process Definition, Analysis & Solution Design
- Ability to gather, analyze and document business requirements
- Ability to assess current and future state requirements and obtain required sign-offs
- Document future state process flows, incorporating requirements and obtain client validation
- Document high-level road map for coordinating the migration to a future state process
Leadership
- Strong communication and influencing skills
- Strong sense of ownership and accountability for work
Relationship Management
- Interact with managers to help define and document project objectives, governance and priorities within the scope of the project/program/initiative
- Interface with key stakeholders, sponsors and other senior management to confirm program/project sponsorship/support, strategic alignment, and report progress, achievements, significant issues and risks.
QUALIFICATIONS
- 5-7 years direct project management and business analysis experience
- A self-starter and highly motivated; ability to work individually and within a team
- Excels in an environment of ambiguity by quickly adapting behaviour and work methods to adjust to multiple demands and shifting priorities
-Capability to approach problems as challenges and deal with them constructively
- Ability to work within tight delivery timeframes
- Strong written and verbal presentation skills
- Strong analytic and problem solving skills; ability to learn quickly and solves poorly defined problems
- Strong skills in Excel, PowerPoint , MS Project and Visio
- Working knowledge of financial services and operations
- Experience working in or managing a PMO overseeing multiple work streams of work
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