The ideal candidate for the Program Director, ITC has extensive digital and large-scale program delivery experience. Your leadership style is human-centric and you know that the best solutions are co-created by engaged and empowered teams. You have successfully navigated the, often complex, relationships between Lines of Business and IT - you know how to bring out the best in our Customers as a player and coach.
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The Digital Leader
You grew up, professionally, with digital and thrive on identifying and understanding digital trends. Your background might include strategic or delivery leadership within a digital consultancy or client organization. You know that customer success is achieved by translating complex business and technology problems into streamlined processes and elegant experiences. Where others see ambiguity, you see opportunity.
The Program Manager
You are unsettled by the status quo, challenge orthodoxies, experiment with new ideas and technologies. You led the creation of a new digital or innovation business within an existing organization. You know how to cultivate ideas, conduct experiments, and know when to pivot or persevere.
The Consultant
You are a proven leader of teams, with and without authority, who has led and delivered enterprise-level business transformation engagements. You are adept at partnering and communicating up to the CxO level of an organization, while continuing to maintain accountability for delivering results with your team. You have the ability to recognize needs, identify solutions and leverage organizational expertise at the right time, in the right way.
Every day, and every Customer is different, but the following skills and qualifications are key to success in this role:
Demonstrated leadership experience across digital, transformation, innovation or service design.
Thought leadership and genuine curiosity of Digital Trends and emerging technology.
Proven ability in communicating and presenting to C-Level executives.
Empathy, curiosity and desire to improve and constantly learn.
Consistent record of delivering business value with keenly developed business acumen.
Ability to lead teams through influence without authority.
Self-starter-- willing to put fingerprints on the work.
15+ years of program management experience with examples of enterprise-wide digital initiative(s).
PgMP, SAFe and Agile Certified required
MBA preferred, not required
Travel is an integral part of this role, and will be based on individual Customer needs
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