Role Responsibilities
- Proactively identifies and solves customer business problems by providing subject matter expertise and by using higher complexity product and services lines to create solutions
- Manages a territory or group of accounts to ensure opportunities are identified and closed
- Refers leads beyond the scope of this job to other sellers within the organization
- Customarily and regularly engaged at customer/client facilities and delivers high impact presentations leveraging strong technical skills
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- Recommends product and service configurations to assist with overall system design and integration
- Sells multiple LOBs and/or high-end services (e.g. after point of sale, warranty tags, break fix, managed/professional services.)
- Sells to a small number of medium to large accounts, or owns small to large size accounts in a specified territory
- Uses thought leadership to build customer relationships and assist customers in developing business solutions using Dell products and services
- Coaches others in closing complex deals and assists others in keeping up-to-date on Dell’s technology, products, and services
- Key point of contact for customer but may escalate customer issues/concerns as appropriate
Qualifications
Requirements
- 8 plus years of relevant experience or equivalent combination of education and work experience.
- Willing/able to travel 50%
- Strong knowledge of technical products, vendors, and families of technologies
- Strong knowledge of product configurations
- Strong oral and written communication skills to communicate with customers, support personnel, and leadership
Preferences
- Bachelor’s Degree preferred
- IT Hardware/Software Sales Experience
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