You operate at board level in multi-site engagements. You are fully responsible for providing deliverables or service to specification, within agreed cost and timescale, meeting the necessary quality standards and to customer satisfaction. You conduct client negotiations to agree terms for changes to the scope of the project or service, setting realistic expectations and ensuring commercial viability. You manage your project or service teams, plan activities and monitor progress. You ensure all project deliverables or services are provided using best practices and are of an appropriate quality. You provide factual analysis of the project or service portfolio and the team’s performance and compliance to standard tools and processes.
Watch: Career Advice
• Certification: Manages engagements with complexity on EM level 2 or higher. Is, if possible, certified on this level.
• Should be a master in Vendor Management, Transition Managment, Change Management, Risk Management, Continuous (Service) Improvement and Project Financials, KPI & Reporting.
• Should have strong negotiation
• Should be proficient in Quality Management
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