ADP is hiring for a Financial Services Director. In this position, You'll provide global operational direction for Finance Shared Service team/s, direct workflows for all functions performed by Finance Shared Services, Develop the strategy of the organization to ensure alignment to the direction of the Financial Shared Services organization, Business Units and Corporation. Review data and conduct trending analysis to be proactive in addressing potential operational issues.
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Leads managers of exempt and/or nonexempt individual contributors with varying levels of responsibility.
Accountable for people management, client service, organizational direction and cost. Ensures alignment of strategies, goals and objectives of the organization, business unit and corporation.
Key point of contact with the business units' executive leadership (Finance Controllers, VP's, General Managers, etc).
Driver of transformation and change and manages the change initiatives to ensure it is implemented successfully.
Provides oversite to managers to manage day to day operations to support the business strategies ensuring continuous improvement and exceptional client service.
Establishes and oversees the key metrics to ensure organization is operating at peak efficiency. Responsible to ensure SLA's are met or exceeded.
Point of client escalation from the managers and prior to involvement of senior leadership.
Directs and leads managers with a span of control between 10 to 15 direct reports.
QUALIFICATIONS REQUIRED:
Bachelor's degree
At least 8 years of experience
At least 5 years of people leadership experience
MBA or advanced degree
Change Leadership
Lean Six Sigma
Ability to communicate effectively to all levels of internal and external contacts verbally and in writing
Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions
Ability to work and thrive in a team environment, focused on achieving results
Ability to manage a team and develop leaders
Ability to assess team members' performance and provide motivational support
Ability to work both independently and as part of a team
Strong client relationship building skills
Ability to recognize basic procedural issues as they arise, and escalate to the appropriate level
Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
Proficient in the latest web technologies and working knowledge of various operating systems
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