Director Business Management Operations Visa Austin

Job Description: • 2-minute read •
Reporting to Visa's Sr. Director of End User Systems Business Operations, this role supports delivery of financial and logistical acquisition of End User Systems devices\software. Primarily a business office function, this role has significant impact on the day-to-day success of the overall transformational journey of Corporate IT. Candidate will work with internal customers and peers to ensure the timely delivery of hardware and software.
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Additionally, this resource will assist with End User Systems budget forecasting, analysis, cost of ownership metrics, etc. Candidate will be challenged to work with peers to derive TCO improvements and overall vendor management activities. Resource will work with his\her peers within End User Systems to ensure that all resource estimates are properly aligned in support of BAU and Project related activities. As needed, this team will provide administrative project management support for activities that do not require technical project management resourcing. The ideal candidate will have previous experience with purchasing, budgeting, project management, process development\optimization and significant logistical exposure to on time delivery of services\assets.
Primary Responsibilities include:
Support a global team of resources providing Business Office support.
Thought leadership and support of the overall supply chain\service request marketplace.
Strong communication skills with demonstrated ability to collaborate with 3rd party vendors and internal teams to improve
supply chain management.
Budget management (forecasting, reconciliation, areas for opportunity, etc.) for a $10M + annual budget.
Development of policies, standards and metrics reporting in support of the delivery of the End User Systems organization.
Support/Develop organizational transformations related to Metrics and KPI development.

Qualifications

Bachelor's degree in Computer Science, Business Administration, Business Management, Logistics or Finance, required.
7+ years-experience in a technology centric organization, with a concentration on Business\Control office management.
Previous supply chain management experience preferred.
Experience with vendor management and\or negotiation required, with a focus on hardware\software agreements (e.g.Dell, Microsoft, etc.).
A background in software development will be helpful.
Customer Experience background, focused on Design based thinking.
ITIL grounded, but willing to build off of what makes common sense

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