The Program Director will join the Commercial Insurance Chief Data Officer (CDO) team and contribute leadership to AIG's data transformation. Accomplishes strategic objectives by overseeing multiple project activities. This role will lead delivery for the team, overseeing a portfolio of projects, ensuring delivery excellence, commitments are met, risks are managed and status proactively communicated. This role will collaborate with the various Program Management Offices and ensure the CDO team adopts internal standards of delivery.
Watch: Career Advice The Program Director must be familiar with project objectives and scope, as well as the role and function of each team member, to effectively coordinate the activities of the team, is responsible for assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing the project plan to ensure successful delivery of benefits. Candidate must be able to take projects from original concept through final implementation while interfacing with all areas affected by the project including end users, technologists, and vendors, and Company Executives regarding the status of specific project. Ensures adherence to quality standards and review project deliverables.
Responsibilities:
● Establish a delivery capability for the CDO team. Structure, initiate and lead programs & projects
● Manage a portfolio of data platform delivery projects, including creating base-lined plans and assigning project teams
● Manage internal and external project resources, including creating cost plans, assigning tasks, tracking projects, mitigating risks and resolving issues
● Leads and directs high-priority projects ensuring high quality deliverables & results
● Perform proactive status reporting to project stakeholders, PMO Governance and project team. Understand project dynamics for an awareness of signs of early slippage
● Creates & Reports Metrics & KPIs for the team. Provides input & status for Monthly Operating Reviews and other Commercial IT reporting requirements.
● Meets financial objectives by forecasting project costs, scheduling expenditures, analyzing variances and initiating corrective actions
● Ensure that program activities operate within the policies and procedures of the organization
Position Requirements:
● University Degree in Business, Computer Science, Management Information Systems or similar discipline.
● 5-10 years experience leading technical project teams
● 3-5 years hands-on, enterprise-level program management and program/project delivery
● PMI Certification Preferred
● Strong project budgeting & cost plan experience. Business acumen around capitalization & Expense accounting treatment
● Understanding of Project Management best practices
● Ability to effectively communicate with program stakeholders, mitigating risks, resolving issues and realizing project outcomes & benefits
● Experience working in low structure environments and bringing order to the chaos
● Continuous process improvement, measurement and change adoption experience
Leadership & Management Skills:
● An excellent collaborative manager, able to take on wide perspectives and influence positively and act as a critical friend
● Ability to influence others who are not direct reports, to adopt new ways of thinking, change habits and improve processes
● Translating Strategies into actionable plans, as well as business acumen to know what analysis to perform to improve business outcomes
● Ability to effectively communicate program objectives, benefits, approach and ongoing status to Senior Leadership, Line Management & Peers
● Ability to organize and motivate project teams, create actionable plans, initiate projects and meet committed time frames.
● Manage the effort, communicate status and mitigate risks & issues
● Ability to get results and achieve business outcomes
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