This position is essential to the organization's objectives and is responsible for maximizing Samsung’s market position, product penetration and profitability in the Retail Vertical. The Director, Mobile Retail Solutions-B2B is responsible for creating opportunities for profitable growth with customers, industry partners, and distribution channels.
Watch: Career Advice In this role you will oversee development of retail focused solutions and successful introduction of those solutions to a wide range of Retail Customers. Leveraging Samsung’s existing go to market channels, including sales and channel distribution you will be able to reach national retail chains, SMB businesses, sport and entertainment venues to name a few. You and your team will build enduring relationships and provide strategic direction to our customers and partners. Other key responsibilities: • Create industry relevant scalable and repeatable solutions across hardware, software, services. • Analyze consumer and customer programs and activations (customer journey focused). • Develop and implementation of go-to-market strategies. • Identify new opportunities in collaboration with external partners. • Build and grow cross-functional, internal relationships with Sales, Product Marketing, and other departments in order to achieve goals and customer satisfaction. The Director, Mobile Retail Solutions-B2B must have excellent communication skills and be a motivating manager capable of clearly articulating a strategic vision. Other characteristics include: • A charismatic retail thought leader with significant retail experience and recognizable industry credentials who is well connected and networked into the retail industry. • A proven track record of delivering success within the retail market. • An articulate public speaker able to relay the “Samsung Retail Solutions Story” in a compelling and meaningful way. • An inspiring people leader who will manage a team of professionals and influence others across the organization.
Necessary Skills / Attributes
Education: • A Bachelor's Degree from an accredited college or university, or equivalent work experience. A MBA or a undergraduate degree in Business, or a business-related field is a plus. • 15+ years in retail management, sales and/or operational experience • 8+ years of experience in a management role at a national retailer or experience generating customer sales with direct customer contact in a high technology environment • 5+ years in Sales or Field Operations • Previous experience within a technology company or in a corporate strategy role experience highly preferred • Undergraduate university degree; a relevant (MBA) post-graduate degree is desired Physical/Mental Demands: Work is generally performed in an office environment. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity. The movement and transportation of equipment, most of the time is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. Machines, tools, equipment, and work aids include printers, copiers, faxes, and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Travel varies depending on position. Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities.
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