Director Business Operations Programs Microsoft Redmond

Job Description: • 2-minute read •
The Microsoft Services Advanced Services Delivery (ASD) team is seeking a proven and highly motivated Director, Business Program Manager to be part of our digital transformation. Previous experience in Business Management or Finance is a big plus.
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The core business objective for ASD is to create content and software packages that powers the Microsoft Premier Support business. Our goal is to help Premier customers “get healthy and stay healthy”. ASD helps customers set up and operate their internal IT environments following the best practices and avoiding the most common operation pitfalls. ASD codes solutions to help customers monitor and assess their IT environments to find and fix the most critical issues before they cause problems. To do this, we employee a global team of developers and program managers who are experts in meeting customer needs and supplying internal Premier support delivery teams.

What kind of team is ASD? People use descriptions like - hard core Agile approach, key source of Innovation for the MS Services business, Autonomous enough to be self-directed, big enough to drive Impact with a global team, small enough to feel like Family where we don't forget to have Fun and Care for each other along the way.

Qualifications \ Skills:
• The Basics: 7+ years of industry experience. BS/BA in Information Systems, Computer Science, Software Engineering. Travel 10%.
• Location: Strongly prefer Seattle WA based. Dallas TX can work. Willing to consider US based for highly experienced and vetted candidates.
• Program Management. PM certification and demonstrated success at managing complex, multi-year projects.
• Business Management. Assist senior business leaders more effectively manage business reviews, staff meetings, head count management, staffing strategy, leadership training and development.
• Financial Management. Experience in managing program budgets, team budgets, forecasts, pro-forma’s, purchase orders, invoicing. Education in Finance, Accounting a plus.
• Data Analysis and Business Intelligence. Basic ability to generate business management reporting from data. Ability to drive BI requirements to reporting teams.
• Communication. Demonstrated ability to construct internal communication programs to apprise stakeholders of business activities.

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