This Account Director will work on one of the world’s top global brands and support a SVP, Executive Group Director in the strategy, development and execution of BtoB focused programs and campaigns across multi-channels. You will manage the coordination and execution of film/video, digital/social and print creative from concept to delivery, ensuring work is innovative, on strategy, within scope, and delivering on clients’ business objectives. The role also encompasses acting as key agency lead across multiple agency partners.
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Responsibilities:
Understanding the essential dynamics, strategies and drivers of the client’s business particularly in the B2B environment through direct and indirect channels
Being a liaison to multiple internal and external stakeholders to ensure integration across the business Monitoring, projecting and providing innovative solutions to marketing issues
Demonstrating accountability for agency performance
Understanding and navigating the Agency matrix and client matrix
Ability to understand and manage a complex, multi-channel campaign across the various phases of the funnel / customer journey
Ability to understand and manage details of a initiative or campaign in the context of a larger business picture
Facilitate the development of project briefs, working with strategic planners and analysts
Managing client expectations, objectives, timelines and budgets
Acting as a resource to team members in assessing ideas and directions
Facilitating their own and other’s ideas from development to presentation to execution
Leading an integrated agency model to ensure agency teams are aligned and working against shared goals
Guiding internal/partner teams to deliver integrated solutions from strategy and concept, through to execution, while adequately representing client interests
Growing, inspiring and developing a career plan for director reports and junior staff
Requirements:
8-11+ years of account management experience required
Demonstrated solid mid to senior-level client experience and ability to navigate complex client organizations required
Proven track record of exceptional client service skills
Needs to be comfortable with ambiguity at times (both with clients and internally), be able to demonstrate flexibility and creative problem solving
Needs to be a team player, friendly, easy to work with
Need to be able to handle many different personalities both internally and externally
Needs to have had experience in communications planning, and ability to articulate examples of strategic recommendations they’ve provided, or sold in to clients
Proven ability to independently manage multiple priorities in a fast paced and deadline driven environment
Ability to work effectively and proactively within a team setting that is geographically dispersed
Strong management skills to help identify and grow junior talent
Heavy digital experience ranging from online advertising, social, mobile, UX, web development and analytics
Mobile, carrier or telecom experience a definite plus
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