Creative Director Thumbtack San Francisco

Job Description: • 2-minute read •
You have successfully built and managed a cross-functional creative team of designers, copywriters, photo managers, and production artists, and collaborated with a marketing team to deliver a truly engaging brand experience. You think at a high level about the strategy and vision of a human-centered brand, but aren’t afraid to roll up your sleeves and get into the work.
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You serve as the steward of the brand both within the company and out in the world. You are a strong cross-functional collaborator who understands the particular needs of marketing within a consumer tech company. You have a ton of experience partnering with external agencies and contractors to bring a brand to life across multiple mediums and markets. You are a highly strategic, imaginative, and conceptual thinker with a love of storytelling who pushes creative boundaries without sacrificing our business objectives.

Responsibilities

Develop a world-class creative team with a vision and structure that attracts top talent and meets the needs of a growing organization.
Mentor and manage a cross-functional team of creatives—owning their personal and professional development.
Collaborate with key stakeholders to set the strategy of how design brings the brand to life and use this strategy to guide the priorities and output of your team.
Work with leaders to identify and prioritize key brand and creative initiatives to support Thumbtack growth and experience
Partner closely with our Marketing Team to build a consistent brand experience across multiple marketing touch-points and multiple mediums.
Understands the Thumbtack brand, and translate that understanding into actionable tools for team (design standards, guidelines, etc.)
Partner closely with Product Design to ensure the consistency of our overall experience and brand.
Establish a process for creative development that starts with strategic requirements, leverages customer insights, timely reviews from stakeholders, and effective collaboration across the entire design organization.
Serve as a steward of the brand within Thumbtack and externally.
Requirements

15+ years of design experience
5+ years of experience leading design teams
Proven track record of building strong and effective creative teams across disciplines
Creative portfolio of results oriented work that shows a diversity of experience across both online and offline media, including TV creative development
Proven ability to collaborate effectively across teams
Strong business acumen, with a solid understanding of how to achieve business objectives while meeting an expected brand standard and high bar for aesthetic quality
Human-centric approach to design that is friendly, vibrant and approachable
Experience building a brand in multiple markets
A network of top-notch external partners
Track record of delivering results

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