A Director is expected to be a leader and role model within Xerox. One measure of this leadership is to be well respected by peers, subordinates, superiors, and clients---across lines of business and geographies. Directors also demonstrate ownership in the success of the firm through behaviors such as:
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• Motivating and leading staff to meet those standards
• Speaking, writing, and researching to advance the profession
• Cross-selling services to clients across lines of business
• Managing financial performance, expenses, and profitability for projects you lead
• Contributing to Xerox business strategy and initiatives that help build the firm’s revenue, infrastructure and capabilities
• Demonstrating teamwork across all parts of Xerox to benefit the firm as well as your own line of business or geography
Related to Leadership/Professional Development, you will be expected to:
• Attract and retain high quality staff
• Mentor and train staff, continually focusing on developmental opportunities
• Establish realistic goals for staff, conduct meaningful performance management for direct reports
• Lead highly efficient project teams
• Maintain a consistent annual revenue book of $650,000
Related to Delivery/Subject Matter Expertise, you will be expected to:
• Participate in developing creative, strategic, proactive and technically correct advice to clients
• Display strong written and oral communication skills including the ability to articulate complex concepts
• Actively participate in client meetings to gather information, establish needs, clarify expectations, develop strategy and obtain feedback
• Ensure quality services are provided to clients
• Contribute to advancement of the firm by seeking to learn and share best practices
• Keep up-to-date of developments in the field and at your clients so that you maintain your professional expertise and can be timely and informed in your advice to clients
• Create white papers, presentations, surveys and other thought leadership
• Deliver presentations on Management Consulting offerings at local and regional conferences
• Understand complex data analytic processes
• Lead internal professional development sessions designed to train other staff
Related to Client Management, you will be expected to:
• Prepare and keep to schedules and budgets resulting in on-time, profitable projects
• Participate in Account Executive billing decisions and bill preparation assuring high collection rates and retention of clients
• Delegate work to junior staff
• Organize client meetings to gather information and develop strategy for clients
• Lead new business development opportunities on a specific offerings
• Consistently seek to improve the level of service and capabilities for clients
• Market new Xerox products and improve business relationships with existing and prospective clients using cross selling and other marketing techniques
• Consistently network with current and former clients for business development
The following is required:
• Bachelor's and/or advanced Degree
• 10+ years of consulting experience
• 4+ years of enterprise/organizational change management experience
• In-depth knowledge of multiple industries and organizational functions
• Project management skills and experience
• Demonstrated management and/or supervisory skills
• Strong critical thinking and reasoning skills
• Ability to think strategically and creatively
• Comfortable with ambiguity
• Enjoys problem-solving
• Ability to interact with all levels of management and/or clients
• Demonstrates proven ability to sell new business and extension business
• Ability to work in a matrixed environment
• Ability to complete complex data analytic processes
• Ability to lead program level initiatives
• Ability to lead client discussions
• Ability to produce thought leadership and drive innovation
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