As a Master Data Management Program Management Director within PNC's Shared Services and Enterprise Architecture organization, you will be based in Pittsburgh, PA.
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Job Profile
Oversees program managers to ensure the execution of organizational programs in support of corporate strategy.
Evaluates and provides guidance during the general and detailed planning stages of organizational programs; develops strategies to ensure all projects within the program are cohesive and in line with organizational goals.
Oversight and accountability for the program budget while working to ensure success of the program.
Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results.
Builds business relationships to ensure seamless delivery and a consistent experience across multiple distribution channels.
Leadership Competencies
Builds Winning Teams - Extensive Experience
Develops talent by creating engaged, inclusive and diverse teams who are empowered to speak freely and act with integrity.
Leads Effective Change - Extensive Experience
Recognizes the need for, takes personal accountability to adapt, and leads others through organizational change.
Drives for Results - Extensive Experience
Demonstrates energy and a desire to succeed; follows through on commitments; pushes self and others to deliver exceptional results.
Establishes Vision and Purpose - Extensive Experience
Creates a compelling vision of the future and translates it into action, linking others' contributions to the success of PNC.
Core Competencies
Manages Risk - Extensive Experience
Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework.
Customer Focus - Extensive Experience
Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.
Job Specific Competencies
Project Administration - Subject Matter Expertise
Knowledge of, and ability to use, organizational strategies, practices and tools for administering projects.
Problem Solving - Subject Matter Expertise
Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
Accuracy and Attention to Detail - Extensive Experience
Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
Managing Multiple Priorities - Subject Matter Expertise
Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Project Management - Subject Matter Expertise
Ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives.
IT Standards, Procedures & Policies - Extensive Experience
Knowledge of and the ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.
Analytical Thinking - Extensive Experience
Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.
Preferences/Skills
Master Data Management
Customer Data specific experience
Experience leading transformational initiatives
Certifications/Licenses
PMP preferred
Required Education and Experience
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education and experience may be considered.
EEO Statement PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law
Shift Daylight
Total Hours Per Week 40
Travel <20%
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