North America Import Logistics is seeking a highly motivated individual with strong Operations, Logistics and Supply Chain experience to join our North America Import Logistics group as a Program Manager.
In this position, the successful candidate will be responsible for identifying opportunities and implementing initiatives to improve the flow of goods (cost, time and visibility) across our Imports Logistics program.
In this role, you will be responsible for:
-Proactively monitoring program performance to identify, address and prevent potential issues
-Negotiating contracts and rates with exernal providers to achieve optimal service and margins
-Continual, effective collaboration with both external (Service Providers, Carriers, Vendors) and Internal Customers (Retail, Finance, Technology, Fulfillment Centers)
-Addressing barriers through problem solving, communication and active coordination with stakeholders
-Develop performance metrics to assist with driving business results.
-Ability to translate technical concepts and customer requirements into logistics requirements and ultimate operational execution
-Leading initiatives to optimize transportation lead times, costs and service levels across various internal teams
-Must be able to systematically escalate problems or variance in the operating plan to the relevant owners and teams, following through to resolution to ensure they are delivered.
-Work within various time constraints to meet business critical needs (often managing multiple, time-sensitive and high priority initiatives simultaneously), while measuring and identifying activities performed and ensuring service requirements are met.
Excellent communication, both verbal and written, are a requirement as you will be required to convey updates on issues, operational status and business drivers as needed throughout the activity cycles and during daily/weekly reviews.
Basic Qualifications
Basic Qualifications:
Completed Bachelor’s degree or higher in: Supply Chain, Transportation, Engineering, Logistics or similar field or 2+ years of Amazon experience
3+ years in Operations/Supply Chain/Transportation management
2+ years of Retail Experience
Experience with Lean and Six Sigma methodologies, project management experience or qualification
Advanced knowledge of Excel is required, including use of lookups and pivot tables.
Ability to work in a fast-paced environment where continuous innovation is desired.
Experience analyzing data and communicating the results to business leaders
Committed to learning and expanding professional and technical knowledge
Experience with EDI Integration
Ability to travel up to 25% of the time to various facilities in the Amazon Network
Preferred Qualifications
Experience in using SQL and databases in a business environment
Six Sigma Green/Black Belt and understanding of Continuous Improvement processes
Operations and Financial backgrounds are a plus
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