The DCU Field Engagement Manager will have the primary client relationship with the SMSG SAM & Compliance leader and the OEM Field Sales leader and will ensure that we are meeting or exceeding our commitments to SMSG and helping advance SMSG’s key priorities. The DCU Field Engagement Manager will also play a key role helping to build capabilities within SMSG to assume responsibility for the ownership and execution of DCU-originated programs, where appropriate, e.g., curation and delivery to Enterprise customers of DCU Dashboards. And finally, the DCU Field Engagement Manager will contribute a “voice of the field” perspective to the messaging and field readiness activities of the SMSG Enterprise Cybersecurity Group.
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Law Enforcement Engagement: The DCU Field Engagement Manager, working in collaboration with DCU Central, will ensure that the DCU Field is leveraging and deepening our relationships with law enforcement globally to help investigate physical and logical crimes against our Data Centers, Azure or our cloud services and our cloud customers.
Business Software Alliance Partnership and Engagement: The DCU Field Engagement Manager will play an important supporting role with respect to the company’s membership in the Business Software Alliance trade association that represents the cloud and copyright interests of the software industry.
Contribute to and Coordinate Strategic Planning: The DCU Field Engagement Manager will play a contributing and coordinating role for DCU Field strategy formulation supporting the planning/priorities/execution of DCU Central and, in partnership with SMSG, drive the DCU Field planning process, help determine appropriate FY objectives, and help define and measure what success is for the core DCU Field initiatives.
Budget, Vendor and Outside Counsel Coordination: The DCU Field Engagement Manager will help manage the DCU Field budget and drive synergies in management and retention of outside counsel, strategic advisors and other vendors globally.
Key Experience/Qualifications include:
Experience: At least 10 years of relevant experience combining Corp and field experience, business and CELA, as well as English fluency. Non-U.S. based international experience and familiarity with Microsoft’s product offerings and sales channels is a plus.
Leadership: Experienced leader, manager, coach and developer of talent with a proven ability to motivate and inspire a team to achieve high impact and top performance.
Communication: Highly developed written and verbal communication skills. Proven experience as a virtual team lead and external and internal spokesperson. Must be able to proactively advance company positions through high impact engagement in small and/or large group settings, including communications with business leaders.
Agility and Dealing with Ambiguity: The environment in which the DCU Field Engagement Manager will operate is highly matrixed, cross-functional and collaborative and requires skills and capabilities to engage effectively with a variety of different internal stakeholders across a diversity of disciplines and cultures. The successful candidate must have a proven ability to navigate ambiguity, a fast-paced environment, and demonstrated capability to adapt to rapidly changing circumstances and demands.
Program Management and Prioritization: Proven ability and skills to conceive, analyze, develop and execute medium-to-long term strategies and campaigns involving hard issues and multiple stakeholders. You relentlessly prioritize - you help teams focus on doing a few things very well, with high impact. You thrive in an environment with big tasks and tight constraints on resources and time.
Cross-Cultural Literacy: Self-directed and ability to work cross-group in a highly matrixed headquarters organization as well as possess the tools, intuition, capability and aptitude to engage, influence and sometimes direct a diverse, dynamic and empowered field organization based around the globe.
Self-Deprecating: A strong record of being an effective team player, dedicated to collective successes as well as working behind the scenes to help make others great. Must have the ability to promote cooperation and facilitate problem resolution in a timely, creative and professional manner.
Growth Mindset: You experiment, try new things, don’t obsess about failure and learn from it when failure inevitably occurs. As a result, you move fast, with urgency and speed.
Company Values: Demonstrated commitment to the Company’s core values, including . . .
Education: A graduate degree in law, political science, international affairs, economics, or communications.
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