Client Solutions Manager Tech Telco Facebook Menlo Park

Job Description: • 2-minute read •
The Client Solutions Manager (CSM) for Facebook’s Global Sales Organization has a passion for advertising and believes the future of marketing is identity-based, data-driven and grounded in measurable business results. The CSM is an enthusiastic Facebook solutions expert and master problem solver that puts the customer at the core of everything they do.

This is an outstanding opportunity to build and manage key relationships, serve as a consultative product expert, and lead media planning, strategy and measurement to our Fortune 1000, multi-channel advertisers. In partnership with the Client Partner role, this role is responsible for building executional and functional partnerships, using data and analytics to build comprehensive solutions for our customers, and driving revenue by negotiating and optimizing opportunities that deliver on client’s business objectives. Success in this position requires strong consultative sales and analytical skills, a focus on client service, excel at working with internal cross-functional partners, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines. The location for this position is Menlo Park, CA.
Responsibilities

Marketing Solutions Expert
In partnership with Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
Analyze data and insights to guide strategy and implementation of Facebook solutions
Relationship Management
Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
Work and collaborate with diverse group of internal cross functional teams
Media & Measurement Strategy and Implementation
Guide media and creative strategy, planning, and implementation of campaigns to deliver against Key Performance Indicators
Outline and oversee measurement strategy, tracking, and results delivery
Identify optimization opportunities for improving performance
Project Management and Internal Operations
Project manage complex work streams
Oversee internal account operations (e.g. troubleshooting issues, account set up, etc.)
Requirements

BA/BS degree in a technical or marketing field
Experience working directly with marketing, media, finance, consulting, and/or companies with track record of problem solving and thought leadership
Demonstrated knowledge of digital media platforms, advertising success metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships)
Quantitative thinker with advanced Excel skills, experience with analyzing datasets and delivering actionable insights
A preferred knowledge of SQL, relational databases, and/or statistical packages such as R, SAS, SPSS a plus
Effective and creative problem solving and decision making skills
Experience working effectively with cross functional teams and ability to influence key stakeholders
Proven track record of delivering on quota and obtaining positive reviews
Ability to manage complex work streams while maintaining strict attention to details
Excellent communicator with ability to confidently present ideas
Ability to travel as needed
High intellectual curiosity and hunger to learn in ambiguous environment, aptitude to learn new and complex systems quickly
Extensive experience as a Facebook user and familiarity with Facebook’s ad products preferred

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