The Sr. Director, Business Performance Management will be responsible for leading and developing the Global Business Performance Team to deliver predictable, sustainable business analytics for iterative exploration of data to gain insight & drive future business planning.
Essential Duties And Responsibilities
Set the global strategic vision for defining and developing predictive data models using statistical solutions.
Lead Business Performance management team in the evaluation and implementation of tools for data discovery from a wide variety of data sources, both internal and external, and in structured and unstructured format.
Drive the development and build out of visualization tools for scientific data and technical intelligence data.
Lead Business Performance Management in effective database management-inclusive of managing data integrity, data mining, acquisition of additional retail data, and synthesizing data from disparate sources
Lead the development, analysis, and management of weekly and monthly key performance reporting.
Identify methods of tackling ad hoc data requests and needs as the business continues to evolve.
Critical Skills:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Proven customer service or client management experience
Analytical skills to breakdown problems to determine their cause
Responsive, able to delegate and multi-task
Ability to work independently
Ability to problem-solve
Must be detail oriented and have strong organizational skills
Exceptional communication and presentation skills
Demonstrated knowledge of product processes
Proven experience in strategic and business process
Strong ability to develop high-profile, influential, and collaborative relationships across teams, functions and layers
Excellent understanding and application of managerial concepts and techniques in areas such as innovation, inspiration, employee development, coaching and mentoring with team
Understands organizational and product strategies and priorities, fosters common goals across functional disciplines
Ability to adapt and flexible to change
topic, and generate expected outcomes
Self-starter with a positive attitude and ability to work under pressure
Education & Experience
Bachelor's Degree in Business, Management, or related field required.
Minimum 7-10 years directly relevant work or related experience
Prior experience in consumer based products required
Competencies
To Perform The Job Successfully, An Individual Should Demonstrate The Following Competencies
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
Travel
Minimal, as required
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