Job Description:
We are a company of doers with an entrepreneurial spirit – everyone is hands-on, everyone heavy lifts. The professional in this position is expected to run projects as well as supervise a team of project managers in our east and west coast offices. He/she is a self-starter who requires minimal supervision, operating proactively and independently. When faced with challenges, he/she puts on a thinking cap and finds better, faster, smarter ways of operating to benefit our clients, our organization, and our team.
This senior-level delivery expert we are seek is an advanced practitioner of the art and science of project management. He/she is the operational leader with a keen eye on risk who identifies potential delivery obstacles before they arise, and applies creative problem-solving to go over, under, and around roadblocks in partnership with subject-matter experts. The ideal candidate will demonstrate measurable success effectively managing resources, scopes, and schedules to produce deliverables of utmost quality that are never, ever late. He/she should demonstrate a superlative command of project-management practices, and a history of successful agency campaign management.
Responsibilities
Be the hands-on project leader for our most complex and mission-critical projects
Supervise team of project managers in east and west coast offices, as well as any contractors
Assign projects to team members as appropriate; balance workload as necessary
Establish goals for the team, and conduct regular individual check-ins with each member to assess their individual progress and offer coaching on any improvements
Own accountability for the profitable operation of all projects, according to assigned financial objectives
Forecast resources required for upcoming workload and recommend staffing adjustments accordingly
Set tone of collaboration among practice areas within the organization
Gather project documentation and capture requirements from all functional stakeholders
Lead cross-functional meetings, provide project status and drive open issues to resolution
Present status updates on portfolio of initiatives and own issue resolution for initiatives
Analyze, recommend and drive process and program improvements across the organization
Manage project estimations and submit the appropriate resource requests required to deliver projects successfully
Deliver projects on time and on budget; conduct change management as necessary to meet margin requirements
Manage project escalations as a problem-solver, applying innovative project management solutions to overcome obstacles effectively and with respect to all stakeholders
Demonstrate a passion for learning and embrace the opportunity to learn new demand-generation channels that drive ecommerce and omnichannel success for our clients
Desired Skills and Experience
Minimum of 10 years of experience in a program and/or project management role in a digital agency, startup, or technology environment
Ability to communicate persuasively and effectively with executive leadership iand externally.
Must have the ability to grasp complex issues and translate them into easily understandable terms. Excellent writing skills are a must.
A scoping expert who leads and nimbly and promptly manages the collection of activities, deliverables, assumptions, and exclusions, and generates timelines and pricing ranges
Strong initiative and the ability to simultaneously manage multiple projects throughout various stages of the life cycle
Exceptional interpersonal skills focused on the ability to educate, coordinate and lead interdisciplinary teams
Demonstrated experience in recommending, documenting, and implementing business and operational processes
Preference for a fast paced, rapidly changing, entrepreneurial environment
Proficient with business software and tools related to the discipline (MS Project, Basecamp, Box and similar, JIRA)
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